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Q6: What should I do if some of my devices cannot nd or connect to the Wi-Fi?
This router supports Wi-Fi 6, which is the new generation Wi-Fi technology that can improve
network speeds for Wi-Fi 6 devices. However, some earlier devices, such as laptops using Intel
network adapters, may not be able to nd or connect to the Wi-Fi due to compatibility issues. In
this case, try to update the software version of the devices by referring to the device instruction
manual, or perform the following operations:
Update the router and the HUAWEI smart device management app to the latest version. Then
open the app, touch the router icon, touch Show more, search for and enable Wi-Fi 5 backup
network, and connect your device to the Wi-Fi 5 network.
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