Troubleshooting
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19
Problem Cause Solution
Clips don’t appear on
viewing devices.
• Network signal may be
blocked.
• The recording session may
be corrupt.
• You may need to check the
settings on your device.
1. Verify there is a clear line of sight from your sideline access point (A) to
your viewing devices.
2. The Hudl Sideline app may be operating in the background on the
recording device. Force quit and reopen the app on the recording device
and all viewing devices.
3. Your device may be out of storage. Navigate to Settings, select General
and tap Storage & iCloud Usage to check available space.
4. Your device may not be connected to the correct network. Devices on the
sideline must be connected to Hudl_Sideline. Anything in the press box
must be connected to Hudl_Pressbox.
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