What to do if HUHD HW-399M Headsets have no mic sound?
If your HUHD Headsets have no mic sound, ensure the microphone is properly plugged in. Use a short USB cable for audio transmission. Also, check that the mic isn't muted by pressing the mute/pair button to activate the mic sound. Finally, the settings should be: Settings-Accessory Settings-Audio Device Settings-Input Device and Output Device - Select all options: 2.4G Wireless headset-OK-Enter.
What to do if HUHD HW-399M have no background sound?
If your HUHD Headsets have no background sound, first ensure that the optical cable is connected correctly, removing the protection cover and connecting it in the right direction. Additionally, the console setting should be: Settings--System--Console settings--Audio-- Digital Output -- DigitalStereo (don’t choose Dolby Digital 5.1 or Dolby Digital with WMA Pro), Sound Effects--Enable Sound Effents Ratings Collection Sound ---Turn On.
How to fix HUHD HW-399M Headsets that power off after 10 mins?
To prevent your HUHD Headsets from powering off after 10 minutes, fully charge the headset for 5 hours before use.
How to power on HUHD HW-399M Headsets?
To power on your HUHD Headsets, long press the power button for 3 seconds. If that doesn't work, use a USB cable to charge the headset. The red indicating light will be on during charging and off after fully charged, which takes about 5 hours.
Main audio device for wireless gaming.
Device that connects the headset to the gaming console.
An accessory microphone that can be attached to the headset.
Short cable for connecting devices via USB.
Long cable for connecting devices via USB.
Cable used for optical audio connections.
Details on the optical and USB ports of the transmitter.
Description of headset ports, buttons, and volume controls.
Instructions for charging the headset via USB.
Steps for connecting the headset and transmitter to a PS4.
Visual guide illustrating the connection setup.
Guide on accessing audio settings on the PS4.
Steps for setting up audio output preferences.
Choosing the digital optical port for audio output.
Configuring audio format to Linear PCM.
Setting the headset as the input and output device.
Assigning audio output to the connected headset.
Configuring the headset for chat audio.
Steps for connecting the transmitter and pairing the headset.
How to mute the headset microphone.
Using the volume controls for game and chat audio.
Technical details of the transmitter unit.
Technical details of the headset unit.
Solutions for headset not powering on.
Resolving issues with the charging light.
Solutions for lack of game audio.
Solutions for microphone not working.
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