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Hummer H2 2009 User Manual

Hummer H2 2009
524 pages
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Seats and Restraint System
............................. 1-1
Head Restraints
......................................... 1-2
Front Seats
............................................... 1-4
Rear Seats
.............................................. 1-10
Safety Belts
............................................. 1-20
Child Restraints
....................................... 1-40
Airbag System
......................................... 1-67
Restraint System Check
............................ 1-80
Features and Controls
..................................... 2-1
Keys
........................................................ 2-3
Doors and Locks
...................................... 2-10
Windows
................................................. 2-19
Theft-Deterrent Systems
............................ 2-23
Starting and Operating Your Vehicle
........... 2-27
Mirrors
.................................................... 2-47
Object Detection Systems
.......................... 2-50
OnStar
®
System
...................................... 2-54
Universal Home Remote System
................ 2-57
Storage Areas
......................................... 2-64
Sunroof
.................................................. 2-68
Instrument Panel
............................................. 3-1
Instrument Panel Overview
.......................... 3-4
Climate Controls
...................................... 3-22
Warning Lights, Gages, and Indicators
........ 3-29
Driver Information Center (DIC)
.................. 3-46
Audio System(s)
....................................... 3-72
Driving Your Vehicle
....................................... 4-1
Your Driving, the Road, and the Vehicle
....... 4-2
Towing
................................................... 4-50
Service and Appearance Care
.......................... 5-1
Service
..................................................... 5-3
Fuel
......................................................... 5-5
Checking Things Under the Hood
............... 5-11
Rear Axle
............................................... 5-47
Four-Wheel Drive
..................................... 5-48
Front Axle
............................................... 5-49
Bulb Replacement
.................................... 5-50
Windshield Wiper Blade Replacement
......... 5-56
Tires
...................................................... 5-57
Appearance Care
................................... 5-102
Vehicle Identification
............................... 5-109
Electrical System
.................................... 5-109
Capacities and Specifications
................... 5-117
Maintenance Schedule
..................................... 6-1
Maintenance Schedule
................................ 6-2
Customer Assistance Information
.................... 7-1
Customer Assistance and Information
........... 7-2
Reporting Safety Defects
........................... 7-14
Vehicle Data Recording and Privacy
........... 7-16
Index
................................................................ 1
2009 HUMMER H2 Owner Manual M

Table of Contents

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Hummer H2 2009 Specifications

General IconGeneral
BrandHummer
ModelH2 2009
CategoryAutomobile
LanguageEnglish

Summary

Section 1 Seats and Restraint System

Head Restraints

Instructions on adjusting and using the adjustable head restraints in the outboard seating positions for neck/spinal injury prevention.

Front Seats

Details on operating power seat controls, including forward/rearward, cushion height, and seatback recline adjustments for comfort.

Rear Seats

Information on rear seat features like heated seats, split folding functionality, bucket seats, and third-row seat operation.

Safety Belts

Guidance on proper safety belt usage for everyone, including how to wear them, and explanations on why they work.

Child Restraints

Information on using safety belts for older children and appropriate child restraints for infants and young children.

Airbag System

Details on the location, deployment, function, and safety precautions for the vehicle's airbag system.

Restraint System Check

Guidance on periodically checking safety belts, buckles, and airbag systems to ensure proper function and safety.

Section 2 Features and Controls

Keys

Information on the vehicle key usage for ignition and locks, key tag details, and advice for lockout situations.

Remote Keyless Entry (RKE) System

Details on how the RKE system operates, its range, and troubleshooting tips for range reduction.

Doors and Locks

Explanation of door lock operation, including power locks, delayed locking, and lockout protection features.

Starting and Operating Your Vehicle

Guidance on new vehicle break-in procedures, ignition positions, starting the engine, and retained accessory power.

Mirrors

Information on automatic dimming rearview mirrors, outside power foldaway mirrors, and park tilt mirror functions.

Object Detection Systems

Details about the Rear Vision Camera (RVC) system, its limitations, and safe usage guidelines.

Section 3 Instrument Panel

Instrument Panel Overview

Overview of the main components of the instrument panel, identifying key controls and their locations.

Hazard Warning Flashers

Instructions on how to activate and deactivate hazard warning flashers to alert others of trouble.

Horn

Guidance on how to use the horn, located on the steering wheel pad, for signaling or safety.

Tilt Wheel

Instructions on how to adjust the tilt steering wheel for driver comfort and proper positioning.

Turn Signal/Multifunction Lever

Explanation of the lever controls for turn signals, lane-change signals, headlamp functions, and wipers.

Windshield Wipers

Details on operating the windshield wipers, including speed settings, delay, mist mode, and turning them off.

Cruise Control

Instructions on how to set, resume, increase, reduce speed, cancel, and end cruise control usage safely.

Exterior Lamps

Explanation of the exterior lamps control and its four positions: Off, Automatic, Parking Lamps, and Headlamps.

Daytime Running Lamps (DRL)

Information on the DRL system, its operating conditions, and how it interacts with the automatic headlamp system.

Automatic Headlamp System

Details on how the automatic headlamp system operates based on ambient light conditions and potential delays.

Instrument Panel Brightness

Instructions on adjusting the brightness of the instrument panel lights using the dedicated knob control.

Dome Lamps

Information on how dome lamps operate automatically and can be manually turned on or overridden.

Entry/Exit Lighting

Explanation of the illuminated entry/exit feature, including how dome lamps activate when doors are opened.

Reading Lamps

Location and operation of reading lamps in the overhead console and RSE system console.

Electric Power Management

Description of the EPM system that manages battery charge and adjusts voltage for optimal performance and battery life.

Battery Run-Down Protection

Explanation of the feature that automatically shuts off dome lamps after 10 minutes to prevent battery drain.

Accessory Power Outlet(s)

Information on connecting auxiliary electrical equipment to power outlets and important usage notices.

Ashtray(s) and Cigarette Lighter

Instructions for using and removing the ashtray, and how to operate the cigarette lighter if equipped.

Analog Clock

Instructions on locating and adjusting the analog clock on the instrument panel.

Climate Controls

Overview of the dual automatic climate control system for heating, cooling, and ventilation.

Warning Lights, Gages, and Indicators

Explanation of warning lights and gages that signal vehicle issues and guidance on what to do.

Section 4 Driving Your Vehicle

Your Driving, the Road, and the Vehicle

Tips for driving habits that affect fuel economy and general advice for driving safely.

Defensive Driving

Key principles of defensive driving, emphasizing anticipating other road users and maintaining focus.

Drunk Driving

Information on the dangers of drinking and driving, its effects on vehicle control, and legal implications.

Control of a Vehicle

Explanation of the vehicle's control systems (brakes, steering, accelerator) and how they are affected by road conditions.

Braking

Details on braking action, perception and reaction times, stopping distances, and avoiding heavy braking.

Antilock Brake System (ABS)

Explanation of the ABS system, its function, and how it helps the driver steer while braking hard.

Braking in Emergencies

Guidance on using steering and braking effectively in emergency situations to maintain vehicle control.

StabiliTrak® System

Information on the StabiliTrak system, its diagnostic checks, and how to troubleshoot its operation.

Traction Control Operation

Details on how the traction control system limits wheel spin by managing engine power and applying brakes.

Locking Rear Axle

Instructions on how to lock the rear axle for additional traction in off-road situations and its limitations.

Steering

Guidance on power steering, steering tips for curves, and emergency steering techniques.

Off-Road Recovery

Techniques for recovering the vehicle when its wheels drop off the road edge or when crossing obstacles.

Passing

Safety tips and considerations for passing another vehicle on a two-lane road to reduce risk.

Loss of Control

Information on what happens during a loss of vehicle control and emergency actions to take.

Skidding

Explanation of vehicle skids, how to avoid them, and actions to take if a skid occurs.

Driving in Water

Safety precautions and advice for driving through water, including risks of hydroplaning and flash flooding.

After Off-Road Driving

Instructions for removing brush/debris and checking the vehicle after off-road driving to prevent hazards.

Before You Go Off-Roading

Essential preparation steps before off-road driving, including maintenance, equipment, and knowledge of terrain.

Scanning the Terrain

Guidance on assessing off-road terrain conditions, surface characteristics, and potential obstacles.

Surface Obstacles

Information on identifying and navigating unseen or hidden surface obstacles like rocks, ruts, and bumps.

Approach Angle — a Key to Mobility

Explanation of approach and departure angles and techniques for crossing large dips or terrain.

Driving on Hills

Tips for driving on hills, including approaching, driving uphill, and descending safely.

Driving Uphill

Precautions and techniques for driving uphill safely, including gear selection and managing wheel slippage.

Stalling on an Incline

Instructions and cautions for what to do if the vehicle stalls or is about to stall when on an incline.

Driving in Mud, Sand, Snow, or Ice

Advice for driving in adverse conditions like mud, sand, snow, or ice, focusing on traction and control.

Blizzard Conditions

Safety guidelines for being stuck in snow, including using hazard flashers and managing exhaust gases.

If Your Vehicle is Stuck in Sand, Mud, Ice, or Snow

Methods for freeing a stuck vehicle, including rocking, using traction systems, and cautions about spinning wheels.

Rocking Your Vehicle to Get It Out

Step-by-step instructions for rocking the vehicle to free it from being stuck, including using traction control.

Recovery Loops

Information and cautions regarding the use of vehicle recovery loops for pulling or being pulled.

First Aid Kit and Tool Kit

Location and contents of the vehicle's first aid kit, flashlight, tire pressure gauge, and tool set.

Front Mounted Receiver

Details about the front-mounted receiver and its use with aftermarket winches or other accessories.

Power Winch Platform

Instructions for using the power winch platform with an aftermarket winch, including capacity limits.

Loading the Vehicle

Guidelines on how to properly load the vehicle, including weight distribution and capacity cautions.

Tire and Loading Information Label

Explanation of the vehicle's tire and loading information label, including seating positions and weight capacities.

Certification/Tire Label

Information on the certification/tire label, GVWR, GAWR, and cautions about vehicle overloading.

Towing

General advice and considerations before towing your vehicle or recreational vehicle.

Towing Your Vehicle

Important considerations for towing a disabled vehicle, emphasizing off-ground wheel transport.

Recreational Vehicle Towing

Explanation of dinghy towing and dolly towing, with considerations for the towing vehicle and equipment.

Dinghy Towing

Step-by-step procedure for dinghy towing the vehicle, including transfer case and ignition settings.

Dolly Towing

Notice that dolly towing is not permitted due to potential drivetrain damage.

Selectable Extended Rear Ride Height

Information on the selectable rear ride height feature for increased ground clearance, especially for off-road driving.

Electronically Controlled Air Suspension System

Details on the air suspension system, ride heights, and automatic return to normal height at higher speeds.

Overload and Overheat Protection

Explanation of overload protection for the air suspension system and compressor overheat conditions.

Towing a Trailer

Important advice and safety rules for towing a trailer, emphasizing proper equipment and driving techniques.

Pulling A Trailer

Key considerations for pulling a trailer, including legal restrictions, sway control, and break-in periods.

Weight of the Trailer

Factors affecting trailer weight capacity, including speed, altitude, and vehicle/trailer weights.

Total Weight on the Vehicle’s Tires

Guidance on ensuring tires are inflated to upper limit for cold tires and not exceeding load ratings.

Hitches

Importance of correct hitch equipment for crosswinds, large trucks, rough roads, and safety.

Weight-Distributing Hitches and Weight Carrying Hitches

Information on adjusting weight-distributing hitches and cautions regarding step-bumper hitches.

Safety Chains

Instructions on attaching safety chains between vehicle and trailer for security and proper slack.

Tow/Haul Mode

Explanation of the Tow/Haul mode feature, its effectiveness, and recommended driving conditions for use.

Trailer Brakes

Requirements for trailer brake systems and how they interact with the vehicle's StabiliTrak system.

Driving with a Trailer

Cautions and advice for driving with a trailer, including exhaust gas collection and proper ventilation.

Passing

Guidance on increasing passing distance when towing a trailer due to its length.

Backing Up

Instructions for backing up a trailer, emphasizing slow speed and using a guide.

Making Turns

Notice regarding sharp turns potentially damaging the vehicle and advice to make wider turns.

Turn Signals When Towing a Trailer

Explanation of how trailer lamps flash with vehicle signals and the importance of checking trailer bulbs.

Driving On Grades

Tips for driving on steep grades, including gear selection, brake usage, and overheating precautions.

Parking on Hills

Safety precautions for parking on hills with a trailer, including using chocks and proper gear selection.

Leaving After Parking on a Hill

Steps to follow when leaving the vehicle parked on a hill, ensuring it remains secure.

Section 5 Service and Appearance Care

Service

Guidance on obtaining service and parts from GM dealers/retailers and identifying genuine GM parts.

Accessories and Modifications

Information on how non-dealer accessories can affect vehicle performance, safety, and warranty coverage.

California Proposition 65 Warning

Warning regarding chemicals in vehicles known to the State of California to cause cancer or reproductive harm.

California Perchlorate Materials Requirements

Information on perchlorate materials found in automotive applications and special handling needs.

Doing Your Own Service Work

Cautions and recommendations for performing vehicle service work, emphasizing knowledge, tools, and proper parts.

Adding Equipment to the Outside of the Vehicle

How external accessories can affect airflow, noise, fuel economy, and washer performance.

Fuel

Guidance on using recommended fuel, TOP TIER Detergent Gasoline, and fuel types like unleaded and E85.

Gasoline Octane

Recommendations for gasoline octane ratings and the effects of using lower octane fuel.

Gasoline Specifications

Information on gasoline specifications, including ASTM standards and recommendations against MMT additives.

California Fuel

Guidance on operating the vehicle with California emissions standards and potential effects of non-California fuel.

Additives

Information on fuel system additives, methanol concerns, and recommendations against MMT.

Checking Things Under the Hood

Cautions about potential fire hazards from hot engine parts and flammable liquids or materials.

Hood Release

Step-by-step instructions on how to locate and operate the hood release handle to open the hood.

Engine Compartment Overview

Visual identification of key components located in the engine compartment of the 6.2L V8 engine.

Engine Oil

Guidance on checking and adding engine oil, including proper levels and types of oil to use.

Engine Oil Life System

Explanation of the computer system that indicates when to change engine oil based on usage, not mileage.

How to Reset the Engine Oil Life System

Instructions on how to reset the engine oil life system after an oil change.

What to Do with Used Oil

Information on the safe handling, disposal, and environmental impact of used engine oil.

Engine Air Cleaner/Filter

Instructions on inspecting and replacing the engine air cleaner/filter, with details on the restriction indicator.

How to Inspect the Engine Air Cleaner/Filter

Detailed steps for inspecting and cleaning or replacing the engine air cleaner/filter.

Automatic Transmission Fluid

Guidance on when to check and change automatic transmission fluid, and warnings about using incorrect fluid.

How to Check Automatic Transmission Fluid

Procedures for checking transmission fluid level in both cold and hot conditions.

Cooling System

Overview of the cooling system components and cautions regarding the electric fan and hot coolant.

Checking Coolant

Instructions on checking coolant level in the surge tank, with cautions about hot coolant and pressure caps.

Adding Coolant

Guidance on adding coolant, emphasizing proper mixture and safety precautions when the engine is cool.

Engine Coolant

Details on the DEX-COOL® coolant, its properties, and warnings against using other types of coolant.

What Kind of Coolant to Use

Recommendations for coolant mixture, cautions against using plain water, and advice on checking for leaks.

Engine Overheating

Information on identifying engine overheating via the instrument panel gage and DIC messages.

If Steam Is Coming From the Engine

Safety precautions and actions to take if steam is observed coming from the engine due to overheating.

Power Steering Fluid

Guidance on when to check power steering fluid, how to check it, and what type of fluid to use.

Windshield Washer Fluid

Information on what type of washer fluid to use, adding fluid, and mixing cautions.

Brakes

Information on brake fluid, its level, wear indicators, and maintenance schedule.

Checking Brake Fluid

Instructions on checking brake fluid level and what type of fluid to add, with cautions about spills.

Brake Wear

Details on brake pad wear indicators, sounds, and cautions about continuing to drive with worn pads.

Replacing Brake System Parts

Advice on replacing brake system parts with genuine GM parts for optimal performance and safety.

Battery

Information on the maintenance-free battery, its location, and warnings regarding battery posts.

Vehicle Storage

Guidelines for storing the vehicle, including precautions for infrequent use and extended storage.

Jump Starting

Step-by-step instructions for safely jump starting the vehicle using jumper cables and another vehicle.

Tires

General information about tires, including maintenance, usage dangers, and replacement indicators.

Tire Sidewall Labeling

Explanation of information molded into the tire sidewall, including size, load, and construction details.

Tire Terminology and Definitions

Definitions of common tire terms such as air pressure, aspect ratio, bead, treadwear, and UTQGS.

Inflation - Tire Pressure

Guidance on maintaining correct tire pressure for optimal operation, safety, and tire life.

Tire Pressure Monitor System

Explanation of the TPMS function, how it monitors tire pressure, and its warning indicators.

TPMS Malfunction Light and Message

Information on TPMS malfunction indicators, common causes, and when to seek service.

TPMS Sensor Matching Process

Step-by-step instructions for matching TPMS sensors to tire/wheel positions after rotation or replacement.

Tire Inspection and Rotation

Recommendations for regular tire inspection, wear checks, and the purpose of tire rotation for uniform wear.

Accessory Inflator

Information on the accessory inflator system for inflating tires, sports equipment, and cautions about over-inflation.

If a Tire Goes Flat

Tips on what to expect and how to handle a tire blowout or slow leak while driving.

Changing a Flat Tire

Safety precautions and step-by-step instructions for changing a flat tire safely.

Removing the Spare Tire and Tools (SUT)

Instructions for locating and removing the spare tire and tools from the rear cargo compartment.

Removing the Flat Tire and Installing the Spare Tire

Detailed steps for removing the flat tire and installing the spare tire, including using the jack and wheel wrench.

Storing the Jack and Tools

Instructions for properly storing the jack, wheel blocks, and tools in their designated locations.

Storing a Flat or Spare Tire and Tools (SUV)

Guidance on storing the flat or spare tire and tools in the rear cargo area after changing a tire.

Spare Tire

Information on spare tire maintenance, including checking inflation and proper installation after use.

Appearance Care

General advice on interior cleaning, using appropriate cleaners, and maintaining upholstery and surfaces.

Interior Cleaning

Techniques for cleaning the vehicle's interior, removing soils quickly, and using specific cleaners.

Fabric/Carpet

Methods for cleaning fabric and carpet, including techniques for removing liquid and solid soils.

Leather

Instructions for cleaning leather surfaces, including water-dampened cloths and mild soap solutions.

Instrument Panel, Vinyl, and Other Plastic Surfaces

Guidance on cleaning plastic surfaces, avoiding abrasive cleaners, and preventing reflections.

Wood Panels

Instructions for cleaning wood trim panels using a clean cloth moistened with soapy water.

Speaker Covers

Advice on gently vacuuming speaker covers to avoid damage and cleaning spots with water and soap.

Care of Safety Belts

Important instructions on keeping safety belts clean and dry, and warnings against bleaching or dyeing them.

Weatherstrips

Tips for maintaining weatherstrips with silicone grease for longevity and preventing sticking or squeaking.

Washing Your Vehicle

Best practices for washing the vehicle to preserve its finish, including soap types and pressure wash cautions.

Cleaning Exterior Lamps/Lenses

Instructions for cleaning exterior lamps and lenses using lukewarm water and car washing soap.

Finish Care

Advice on maintaining paint finish through waxing and polishing, with cautions for basecoat/clearcoat finishes.

Protecting Exterior Bright Metal Parts

Guidance on cleaning and protecting bright metal parts, including cautions for aluminum trim.

Windshield, Backglass, and Wiper Blades

Instructions for cleaning glass surfaces and rubber wiper blades, and when to replace worn blades.

Aluminum Wheels

Cautions regarding cleaning aluminum wheels, avoiding abrasive cleaners, and automatic car wash risks.

Tires

Advice on cleaning tires, handling tire dressing products, and sheet metal damage repair.

Underbody Maintenance

Information on removing corrosion-causing materials from the underbody and flushing with water.

Chemical Paint Spotting

Explanation of chemical fallout damage to paint and warranty coverage for new vehicles.

Vehicle Identification

Details on the Vehicle Identification Number (VIN), its location, and engine identification codes.

Service Parts Identification Label

Location and helpful information on the service parts identification label for ordering parts.

Electrical System

Overview of the vehicle's electrical system and cautions regarding add-on electrical equipment.

Add-On Electrical Equipment

Warnings about how add-on electrical equipment can affect vehicle performance and warranty.

Windshield Wiper Fuses

Information on fuses and circuit breakers protecting the windshield wiper motor and other power accessories.

Fuses and Circuit Breakers

Explanation of the vehicle's fuse system and how to replace blown fuses correctly.

Instrument Panel Fuse Block

Diagram and usage list for fuses located in the instrument panel fuse block.

Center Instrument Panel Fuse Block

Location and diagram of the center instrument panel fuse block.

Underhood Fuse Block

Location and access instructions for the underhood fuse block in the engine compartment.

Capacities and Specifications

Table of vehicle capacities including fluids, fuel, and engine specifications like spark plug gap.

Section 6 Maintenance Schedule

Maintenance Schedule

Introduction to the maintenance schedule, emphasizing proper engine oil levels and changes.

Introduction

Important notes on keeping the vehicle in good working condition and the impact of maintenance on the environment.

Maintenance Requirements

Notice on the necessity of following prescribed maintenance intervals, checks, and parts for warranty coverage.

Your Vehicle and the Environment

Importance of proper vehicle maintenance for good working condition, environmental protection, and emission control.

Using the Maintenance Schedule

Guidance on how to use the maintenance schedule based on driving habits and conditions, with cautions for DIY service.

Scheduled Maintenance

Details on service requirements based on the 'CHANGE ENGINE OIL' message and the distinction between Maintenance I and II.

Additional Required Services

Table detailing services required at specific mileage intervals, including fuel system, exhaust, and engine checks.

Maintenance Footnotes

Footnotes providing detailed instructions for inspecting and lubricating various vehicle components.

Owner Checks and Services

Owner checks and services to be performed at specified intervals for vehicle safety, dependability, and emissions.

At Each Fuel Fill

Important underhood checks to perform at each fuel fill, including engine oil, coolant, and washer fluid levels.

Engine Oil Level Check

Notice emphasizing regular engine oil level checks to prevent damage and instructions for checking the oil level.

Engine Coolant Level Check

Guidance on checking engine coolant levels and adding DEX-COOL® coolant mixture if necessary.

Windshield Washer Fluid Level Check

Instructions for checking and adding windshield washer fluid when the level is low.

At Least Once a Month

Monthly checks including tire inflation pressure, wear inspection, and spare tire security.

At Least Once a Year

Annual inspection of the starter switch and automatic transmission shift lock control system.

Starter Switch Check

Cautions and steps for checking the starter switch to ensure it operates correctly in P (Park) or N (Neutral).

Automatic Transmission Shift Lock Control System Check

Inspection of the shift lock control system to ensure the vehicle does not move unexpectedly.

Ignition Transmission Lock Check

Procedure to check the ignition lock function to ensure it only turns off in P (Park) and the key comes out.

Parking Brake and Automatic Transmission P (Park) Mechanism Check

Checks for the parking brake and P (Park) mechanism holding ability, especially on hills.

Underbody Flushing Service

Annual service to flush corrosive materials from the underbody using plain water.

Recommended Fluids and Lubricants

List of recommended fluids and lubricants by name, part number, or specification for various vehicle systems.

Maintenance Replacement Parts

List of replacement parts with GM and ACDelco part numbers for common maintenance items.

Engine Drive Belt Routing

Diagram illustrating the routing of the engine drive belt across various pulleys.

Maintenance Record

Template for recording scheduled maintenance services, dates, and performed work.

Section 7 Customer Assistance Information

Customer Assistance and Information

Information on the customer satisfaction procedure, involving dealership and HUMMER customer relations.

Customer Satisfaction Procedure

Steps to resolve concerns, starting with dealership management and escalating to customer relations if needed.

Online Owner Center

Details about the U.S. online owner center for digital manuals, service records, dealer locators, and more.

Other Helpful Links

Provides links to HUMMER official website and merchandise.

Reporting Safety Defects

Guidance on reporting safety defects to the U.S. Government (NHTSA) and General Motors.

Reporting Safety Defects to the United States Government

Instructions on how to contact NHTSA to report vehicle safety defects and obtain further information.

Reporting Safety Defects to the Canadian Government

Instructions for Canadian owners to notify Transport Canada and General Motors of Canada about safety defects.

Reporting Safety Defects to General Motors

Contact information for reporting safety defects directly to General Motors for resolution.

Service Publications Ordering Information

Information on how to order service manuals and bulletins for detailed vehicle diagnosis and repair.

Vehicle Data Recording and Privacy

Explanation of vehicle computer modules that record performance data and owner preferences.

Event Data Recorders

Information about the EDR system, the data it records during crashes, and access limitations.

OnStar®

Details on OnStar services, data collection, usage, and referring to the OnStar Terms and Conditions.

Navigation System

Information on the use of the navigation system, data storage, and referring to its specific operating manual.

Radio Frequency Identification (RFID)

Explanation of RFID technology usage in vehicles for functions like tire pressure monitoring and ignition security.

Roadside Service

Information on roadside assistance services for U.S. and Canadian purchased vehicles, including contact details.

Calling for Assistance

Information needed when calling for roadside assistance, such as location, vehicle details, and problem description.

Coverage

Details on roadside assistance coverage duration, terms, and services provided.

Services Provided

List of roadside assistance services including fuel delivery, lock-out, tire change, and battery jump start.

HUMMER Technician Roadside Service (U.S. only)

Description of HUMMER's exceptional roadside service provided by trained technicians for on-site repairs.

Services Not Included in Roadside Assistance

List of services not covered by roadside assistance, such as impound towing and legal fines.

Services Specific to Canadian Purchased Vehicles

Details on roadside services specific to Canadian vehicles, including fuel delivery and lock-out assistance.

Scheduling Service Appointments

Guidance on scheduling service appointments and minimizing inconvenience by advising service consultants.

Courtesy Transportation

Information on the Courtesy Transportation program offering shuttle service or public transportation reimbursement.

Transportation Options

Details on available transportation options like shuttle service and public transport reimbursement.

Shuttle Service

Information on shuttle service provided by participating dealers for destinations up to 10 miles from the dealership.

Public Transportation or Fuel Reimbursement

Details on reimbursement for public transportation expenses when dealer shuttle service is unavailable.

Collision Damage Repair

Recommendations for repairing collision damage using qualified technicians and quality replacement parts.

Collision Parts

Comparison of genuine GM, recycled, and aftermarket collision parts and their impact on vehicle performance.

Repair Facility

Recommendation to choose a collision repair facility with GM-trained technicians and state-of-the-art equipment.

Insuring Your Vehicle

Advice on vehicle insurance, recommending comprehensive coverage and GM original equipment parts for repairs.

If a Crash Occurs

Step-by-step guidance on actions to take if involved in a crash, including checking for injuries and contacting services.

Managing the Vehicle Damage Repair Process

Recommends active owner involvement in repairs, specifying original GM parts and reviewing insurance valuations.

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