RETURNED MATERIAL
If for any reason it becomes necessary to return any equipment or materials to High
Voltage, Inc., the Service Department of High Voltage, Inc. must be notified, and
authorization received, prior to the shipment of the equipment. When notified, the
following information must be provided:
MODEL:
SERIAL NO:
PART NO:
REASON FOR RETURN:
SUSPECTED DEFECT:
CAUSE OF DEFECT:
With the above information provided, High Voltage, Inc. will determine if the return of
the equipment is appropriate. If deemed appropriate, a Return Authorization Number
will be issued. At that time, the Purchaser will be instructed how to mark and return the
equipment.
The above procedure must be adhered to in order to ensure prompt service. No
equipment should be returned without the prior knowledge and authorization of High
Voltage, Inc.
REPLACEMENT PARTS ORDERING
To order replacement parts, first refer to the Parts List for the product in question. Every
part is issued a part number. It will be necessary for this part number and the product
model and serial number to be provided. When calling High Voltage, Inc. request the
Service Department.
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