HWM Pegasus 2 - Page 91

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9 MAINTENANCE, SERVICE AND REPAIR
Unauthorised servicing will void the warranty and any potential liability for “HWM-Water Ltd”.
Electronic controller
The built-in logger will continue to record data in its memory until the battery
completely fails. The data logger cannot be downloaded after this condition occurs.
Batteries
• Only use batteries and parts recommended and provided by HWM.
• Batteries are replaceable by a HWM approved service centre or relevantly trained
technician.
• Batteries can be returned to HWM for disposal. To arrange the return, complete the
on-line RMA form: https://www.hwmglobal.com/hwm-rma/
Refer to the Safety Warnings and Approvals Information for guidelines of the
packing requirements.
Antenna
• Only use antenna recommended and provided by HWM.
• For details of antenna options and part-numbers to order, refer to the following link:
https://www.hwmglobal.com/antennas-support/
SIM-card.
• SIM-cards are replaceable by a HWM approved service centre or relevantly trained
technician.
• Only use consumable parts recommended and provided by HWM.
Hydraulic Components
• The hydraulic system consists of quick couplings, hoses and actuator that may
require maintenance during the normal life of these products. To obtain these parts
contact HWM-Water Ltd via your sales representative.
9.1.1 Return of product for Investigation, Service. Or Repair:
When returning product for investigation or repair, be sure to follow the instructions of
your distributor to document why the product is being returned.
If returning to HWM, this can be done by completing the on-line RMA form:
https://www.hwmglobal.com/hwm-rma/
Prior to shipping, put the equipment into Shipping mode (see section 9.1.2). Refer to the
Safety Warnings and Approvals Information for guidelines of the packing requirements.