Questions or Comments Contact Us At:
www.hydrocheckproducts.com or info@hydrocheckproducts.com or 877-225-2124
900-002 Rev H (Back)
HC6000 Hi-Lo Pump Switch Troubleshooting Chart
The Model HC6000 Utility Pump Switch has a number of built in alarms that warn of problems with the pump or discharge plumbing. The
available alarms are described in the table below. To disable the alarms perform the following steps:
1. Unplug pump from control module.
2. Lift upper sensor out of water.
3. Unplug control module from 120 VAC outlet. Wait 10 seconds.
4. Plug control module back into outlet and wait for unit to beep.
5. Unplug control module from 120 VAC outlet. Wait 10 seconds.
6. Plug control module back into outlet and wait for unit to beep.
7. Plug pump back into control module
8. Place sensor back into water
2 Beeps
Can't turn pump on
1. Pump not plugged in
2. Float piggy-back plug not disconnected
3. Float switch not secured in "on" position (internally wired float
switch)
3 Beeps High Level Alarm
1. Pump can't keep up with water coming in
2. Discharge plumbing blocked
3. Debris on sensor
Steady Slow Beep
Motor current above normal 1. Pump motor beginning to fail. Replace pump and/or perform
Master Reset as described below.
Steady Fast Beep
Motor current too high 1. Pump motor failure imminent. Replace pump and/or perform
Master Reset as described below.
Steady Red LED Pump off, no water detected by
either sensor
1. Normal Operation
Flashing Red LED Pump off, water detected by lower
sensor
1. Normal Operation
Steady Green LED
Pump on, water detected by both
sensors
1. Normal Operation
Slow Flashing Green LED
Pump on, water below upper
sensor, and above lower sensor
1. Normal Operation
Pump doesn’t turn on Both sensors in water but the
pump doesn’t start. LED is steady
Red and switch isn’t beeping
1. Sensors aren’t getting a good ground from pump. Install
ground wire as described in “How Sensor Works” on front of
sheet
Pump turns off too soon Pump starts okay, but shuts off
after a couple of seconds
1. Sensors aren’t getting a good ground from pump. Install
ground wire as described in “How Sensor Works” on front of
sheet
*Master Reset Procedure:
1. Unplug the pump from the HC6000
2. Unplug the HC6000 from the 120 VAC outlet
3. Wait 5 seconds then plug the HC6000 back into the 120 VAC outlet
4. Wait for the HC6000 to beep 3 times and the light on the front of unit to turn on, then plug the pump back in.
Model HC6000 Hi-Lo Pump Switch Limited Lifetime Warranty
STAK Enterprises Inc. warrants the Model HC6000 Hi-Lo Pump Switch to be free from defects in materials and workmanship for its normal,
useful life, from the date of purchase. STAK Enterprises Inc. makes no other express warranty for this device. No agent, representative, dealer,
or employee of STAK Enterprises Inc. has the authority to increase or alter the obligations or limitations of the warranty. The company's
obligation of this warranty shall be limited to the repair or replacement of any part of the HC6000 which is found to be defective in materials or
workmanship under normal use and service during the duration of product use by original product owner commencing with the date of purchase.
Owner must pay all shipping charges necessary to replace product covered by this warranty. This warranty shall not apply to acts of God, nor
shall it apply to products which, in the sole judgment of STAK Enterprises, Inc. have been subject to negligence, abuse, accident, tampering,
alteration, misapplication, or improper installation. Units in need of repair should be returned, shipping prepaid, to
Customer Service Department
STAK Enterprises, Inc.
2413 West Algonquin Road
#309
Algonquin, IL 60102
THE DURATION OF ANY EXPRESS OR IMPLIED WARRANTY, INCLUDING THAT OF MERCHANTABILITY OR FITNESS FOR ANY
PARTICULAR PURPOSES, SHALL BE LIMITED TO THE NORMAL, USEFUL LIFE OF THE PRODUCT, COMMENCING WITH THE DATE OF
PURCHASE. IN NO CASE SHALL THE COMPANY BE LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES FOR BREACH OF
THIS OR ANY OTHER WARRANTY, EXPRESS OR IMPLIED, WHATSOEVER.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply
to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state.
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