26
We continuously work to improve your experience
with our products. If you have suggestions, remarks
or found a bug, please contact us.
Do you need additional assistance with assembling
your UcD® stereo kit? Watch our assembly
instruction video at the product page on our website.
Visit our website!
If you have any problem with your UcD® stereo kit
please consult this user guide. If this user guide is
not sufficient in order to your problem please
contact Hypex support departement.
The latest datasheets and manuals can be found
there. Look into our FAQ and if you can not find the
answer there, you can also contact us and we will be
happy to assist you!
Support
The output power of both UcD® stereo kits is
Q
almost the same, why is this?
Both UcD® stereo sets use a 400W SMPS. For the
A UcD400 this is a limiting factor for 4 Ohm loads,
however it is exceptionally more powerful for 8
Ohm loads.
Yes, this UcD® stereo kit can be used for
A electrostatic speakers. For best results, we
recommend using our Nc400 mono kits with
electrostatic speakers.
Do I need to solder anything?
Q
Can I drive electrostatic loudspeakers with
Q
this UcD® stereo kit?
Ncore® is Hypex leading technology, used often
A in high end applications. Ncore® is in basic
words improved UcD® technology. UcD®
products are well respected in the audio scene
and already considered audiophile.
Is there a big difference in audio quality
Q
with the Ncore® amplifier modules?
I do not have any technical experience, can I
Q
build this amplifier kit myself?
Yes! even without any technical experience you
A can build your own amplifier kit.
Do you offer a pre-assembled UcD® stereo
Q
kit?
No! we have pre-fixed everthing for you, it’s just
A a matter of assembling all the parts with a few
basic tools.
No, we only offer a DIY building kit, we do not
A offer any further assembly services.
Frequently asked questions
Ÿ Use balanced connections for best system
performance.
Ÿ Use grounded wall sockets.
Ÿ The internal fuse may be blown. This fuse is not
user replaceable. Please contact Hypex
Electronics for more information about service
and repair.
Ÿ The UcD® stereo kit will get warm/hot when
used intensively, this is normal and therefore no
reason for concerns.
Ÿ A protection might be triggered. Is the module
overheated? Try cycling the mains power.
Ÿ Is the amplifier clipping?
Ÿ Check all the cables.
No Sound
Ÿ Check the power outlet.
Heat
Ÿ Check if the signal is not inverted. Inverted
signals might cause one of your speakers to be
out-of-phase.
Balanced/unbalanced connections
Poor sound or noise
Ÿ Check the source signal.
Ÿ Check all connections.
Hum
Ÿ The UcD® stereo kit is equipped with a balanced
input only. If your source doesnt provide a
balanced output but only an unbalanced output
you can use one of our interconnects to connect
both properly.
No power
Ÿ The AC-Terminal fuse may be blown. Disconnect
power cables and determine its status. (see page
9, chapter 5) If blown: check all AC-cables for
damage and correct connections and fix
problems. Replace the fuse with a corresponding
one.
Troubleshooting
27
Notes
Revisions
Hypex Electronics BV, its affiliates, agents, and
employees, and all persons acting on its or their behalf
(collectively,“Hypex Electronics”), disclaim any and
al l liab il it y f or a ny e rr ors , inaccu ra cies or
incompleteness contained in any datasheet, user
guide or in any other disclosure relating to any
product.
This DIY amplifier kit is designed for use of music
reproduction only. No representations are made as to
fitness for other uses. Except where noted otherwise
any specifications given pertain to this DIY amplifier
kit only.
LIFE SUPPORT POLICY: Use of Hypex products in life
support equipment or equipment whose failure can
reasonably be expected to result in injury or death is
not permitted except by explicit written consent from
Hypex Electronics BV.
Disclaimer
If you discover a defect, notify Hypex Electronics
during the warranty period. Claims under warranty
must be supported by reasonable evidence that the
date of the claim is within the warranty period. To
validate your warranty, please keep your original
purchase receipt together with these warranty
conditions for the duration of the warranty period.
Replacement products claimed under warranty are
not entitled to renewed 2-year warranty coverage.
Date of purchase:
Hypex Electronics warrants this device for a period of
two years after the original date of purchase against
defects due to faulty workmanship or materials
arising from Normal Use of the device. The warranty
covers working parts that affect the function of the
device. It does NOT cover cosmetic deterioration
caused by fair wear and tear, or damage caused by
accident, misuse or neglect. Any attempt to modify or
take apart the device (or its accessories) will void the
warranty.
Limited Warranty
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