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General| Brand | Hyundai |
|---|---|
| Model | VEHICLE 2013 |
| Category | Automobile |
| Language | English |
Description of Hyundai vehicles, their content, performance, and market presence.
History and operations of Hyundai Motor Company, including its global manufacturing and research facilities.
Details on Hyundai's market entry in 1986 and its initial success with entry-level vehicles.
Details on various Hyundai models introduced in the U.S. market, including Sonata, Scoupe, Accent, Elantra, etc.
Details on models like Elantra Touring, Tiburon, Santa Fe, XG Sedan, Azera, Entourage, Tucson, Veracruz, Genesis, and Equus.
Information on the introduction and features of the Sonata Hybrid and Veloster models.
Overview of Hyundai's regional offices, parts distribution, and port facilities in the U.S.
Details on the Hyundai Roadside Assistance Program, its availability, and duration.
Information on how to contact Roadside Assistance and the details required.
Details on services provided, including towing, jump starts, flat tire changes, and lockout assistance.
Information on towing limits, reimbursement for non-warranty tows, and trip interruption benefits.
Details on conditions and situations not covered by the Roadside Assistance program.
Steps to resolve servicing concerns, including contacting the Service Advisor and Customer Connect Center.
Information on Hyundai's arbitration program for resolving disputes.
Details on using BBB AUTO LINE for arbitration and its process.
Information on mandatory binding arbitration for warranty disputes and how to revoke the agreement.
Details HMA as warrantor, limitations on warranties, and using BBB AUTO LINE.
Details on mandatory binding arbitration for warranty claims and how to revoke the agreement.
Information on which warranties are transferable to subsequent owners.
Applies to US-spec vehicles; HMA makes final decisions on warranty matters.
Repair/replacement of defective components, towing for inoperable vehicles.
Covers 5 years/60,000 miles; battery replaced free for 2 years.
Covers adjustments for 1yr/12k miles; A/C refrigerant, radio, paint coverage.
Proper use, maintenance, retaining records, delivering vehicle for service.
Excludes normal maintenance, misuse, abuse, accidents, and cosmetic issues.
Excludes wear, altered odometers, negligence, non-Hyundai parts, and slight irregularities.
Warranty service provided by authorized Hyundai Dealers.
Tires warranted by tire manufacturer; contact dealer for assistance.
Repair/replacement of defective powertrain components; towing for inoperable vehicles.
Covers 10 years/100,000 miles for original owners; 5 years/60,000 miles for subsequent owners.
Lists specific engine parts covered by the warranty, including block, head, manifolds, etc.
Lists transmission/transaxle parts covered, including case, shafts, joints, bearings, etc.
Excludes incidental/consequential damages and commercial use.
Defines original owner and conditions for lease or demonstrator vehicles.
Covers perforation (rust hole) in body sheet metal due to defects.
7 years/Unlimited mileage from the date of original retail delivery or first use.
Retain repair records, exhaust system, body panel corrosion.
Excludes corrosion on replaced panels, surface corrosion, external factors, and paint matching.
Warrants vehicle conformity to regulations and freedom from defects for 5 years/60,000 miles.
Applies to US-spec vehicles registered and operated in the US.
Covers components listed in 5/60K and 8/80K Emission Warranty Parts Lists.
Applies to US-spec vehicles registered and operated in the US.
Covers parts for vehicles failing I/M programs if maintained and failing emission standards.
5 years/60,000 miles, and 8 years/80,000 miles for major emission components.
Lists components covered under emission warranties, including 8/80K parts.
Detailed list of emission control system parts covered under the 5-year/60,000-mile warranty.
Excludes normal maintenance, misuse, accidents, non-Hyundai parts, and alterations.
Obligation to maintain and use the vehicle properly; retain records.
Recommendation for Hyundai Genuine Parts; owner can use non-genuine parts.
Service can be performed by qualified shops; warranty service by authorized dealers.
Process for obtaining warranty service and explanation for denied claims.
Explains the warranty rights and obligations for California vehicles.
Details 5/60K performance and defect warranty, and long-term defect warranty.
Owner's duty for maintenance, returning vehicle for repair, and avoiding abuse.
Applies to vehicles manufactured to California specs and registered in specific states.
Eligibility for federal warranty, California minimums, and Hyundai's extended coverage.
Lists parts covered under the 5/60K Emission Control System Defect Warranty.
Detailed list of emission control system parts covered under the 5-year/60,000-mile California warranty.
Excludes abuse, misuse, accident, non-Hyundai parts, and diagnostic labor not leading to warranty.
Recommended Hyundai parts; non-genuine parts may impair effectiveness.
Return vehicle to authorized dealer in CA, CT, ME, MD, MA, NJ, OR, PA, RI, VT, WA.
Procedures for emergency repairs when dealer is unavailable or parts are delayed.
Details on Smog Check failures and repairs under warranty.
Repair/replacement of defective Hyundai Genuine Parts/Accessories.
1 year/12,000 miles for HMA supplied parts; remainder of applicable warranty for others.
Covers accessories installed by dealer or purchased over-the-counter.
Proper use, maintenance, retaining records, and delivery for service.
Excludes normal maintenance, abuse, misuse, non-Hyundai parts, altered odometers, and prior warranty repairs.
Warranty service provided by authorized Hyundai Dealers.
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