To Next PageTo Next PageWhat to do if the i-SENS Pet Care Product test result does not match my expectation?
If the test result from your i-SENS Pet Care Product doesn't align with what you expected, try repeating the test using a new test strip. Also, verify the expiration or discard date of the test strip to ensure it's still valid. You may also want to perform a control solution test.
Why is the display blank on my i-SENS VetMate even after inserting a test strip?
If your i-SENS Pet Care Product display is blank even after inserting a test strip, make sure the test strip is inserted correctly with the contact bars facing upwards and that it's fully inserted into the test port. Also, check that the batteries are inserted correctly, with the + side facing upwards. If the issue persists, try replacing the batteries.
What to do if the i-SENS Pet Care Product test does not start even after applying the blood sample on the strip?
If the test on your i-SENS Pet Care Product doesn't start even after you've applied the blood sample to the strip, ensure that the confirmation window is completely filled. If it still doesn't work, repeat the test using a new test strip.
General| Product Name | i-SENS VetMate |
|---|---|
| Category | Pet Care Product |
| Test Time | 5 seconds |
| Operating Temperature | 10-40°C |
| Operating Humidity | 10-90% RH |
| Intended Use | Veterinary blood glucose monitoring |
| Sample Type | Whole blood |
| Memory | 500 tests results |
Specifies the intended use of the VetMate Blood Glucose Monitoring System for pets.
Instructions for setting the system's date and time parameters.
Procedure for performing a control solution test to verify meter and strip functionality.
