Troubleshooting Charts
Troubleshooting Charts
You can use the troubleshooting charts in this section to find
solutions to problems that have definite symptoms.
Look for the symptom in the left column of the chart. Instructions
and probable solutions to the problem are in the right column of the
chart.
In these charts, an X can be any alphanumeric character.
CD-ROM Drive
Problems
Action
CD-ROM Drive Tray Not
Working
The system must be turned on. If the system is on and
the tray does not eject, insert the end of a paper clip
into the small hole (to the left of the tray load and eject
button) on the front of the CD-ROM drive. If the drive
still does not work correctly, have the system serviced.
Diskette Drive Problems
Action
Diskette drive In-Use
light stays on, or the
system bypasses the
diskette drive.
If there is a diskette in the drive, verify that:
1. The diskette is good and not damaged. (Try
another diskette if you have one.)
2. The diskette is inserted correctly (label up and
metal-shutter end first) in the drive.
3. The diskette contains the necessary files to start the
system.
4. Your software program is OK (see the Software
Problems troubleshooting chart provided later in
this section).
5. Your Boot Sequence is set correctly (check the Boot
Sequence setting in the Setup program).
If the diskette drive In-Use light stays on, or the system
continues to bypass the diskette drive, have the system
serviced.
350 PC Server 520 User's Handbook for PCI/EISA
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