also can access online support forums, which are community sites
monitored by IBM support staff.
For information about specific Personal Computer products, visit the
following pages:
http://www.ibm.com/pc/us/intellistation
http://www.ibm.com/pc/us/ibmpc
http://www.ibm.com/pc/us/netfinity
http://www.ibm.com/pc/us/thinkpad
http://www.ibm.com/pc/us/accessories
http://www.direct.ibm.com/content/home/en_US/aptiva
You can select a country-specific Web site from these pages.
Using electronic support services
If you have a modem, you can get help from several popular services.
Bulletin boards and online information services provide assistance through
question-and-answer message areas, live chat rooms, searchable databases,
and more.
Technical information is available on a wide range of topics, such as:
Hardware setup and configuration
Preinstalled software
OS/2, DOS, and Windows
Networking
Communications
Multimedia
In addition, the latest device driver updates are available.
The IBM Bulletin Board System (BBS) can be reached 24 hours a day, 7 days
a week. Modem speeds of up to 14400 baud are supported. Long distance
telephone charges might apply. To access the IBM BBS:
In the U.S., call 1-919-517-0001.
In Canada:
– In Montreal, call 514-938-3022.
– In Toronto, call 905-316-4255 or 416-956-7877.
– In Vancouver, call 604-664-6464.
118 PC 300GL User Guide
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