Troubleshooting
Troubleshooting Charts
In the charts,
x
can be any character.
Error Codes
Screen Message and Its
Meaning Action
I9990301
(Hard disk drive error)
I9990305
(Startup error)
For I9990301, there is an error in the hard disk drive or it cannot be found.
For I9990305, the computer cannot find the startup drive.
Note: If you have upgraded your hard disk drive or have a new one, install an
operating system first before proceeding.
Do the following:
1.
Turn off the computer.
2.
Press and hold F1; then turn on the computer to start Easy-Setup. Hold F1
until the Easy-Setup menu appears.
3.
Select the Start up icon. If you are unable to set the startup sequence,
have the computer serviced.
4.
Check the list of devices on the startup sequence box. Is the default drive
listed in the startup sequence box?
Yes Exit this screen, and turn off the computer.
No Select the Reset icon.
5.
Is an operating system installed?
Yes Go to step 7.
No Install operating system in your computer.
6.
After the operating system is installed, turn off the computer.
7.
Turn on the computer.
If the same screen message appears, have the computer serviced.
I9990302
(No operating system
found)
An operating system is not found in the hard disk drive.
Install an operating system following the instructions in Chapter 7.
I99
xxxxx
(Except the above
I999030x errors)
Have the computer serviced.
Chapter 8. Solving Computer Problems 147
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