Troubleshooting
Screen Message and Its
Meaning Action
30
x
(Keyboard error)
Verify that nothing is put on the system keyboard or the external keyboard.
Turn off the computer and all attached devices. Turn on the computer first; then
turn on the attached devices.
If there is still a problem, do the following:
If the computer has an external keyboard connected, do the following:
– Turn off the computer and disconnect the external keyboard; then turn
on the computer. If no error occurred, your external keyboard might be
damaged. Have the external keyboard serviced.
– Verify that the external keyboard is connected to the correct side of the
keyboard/mouse connector (see page 97).
– Verify that the keyboard/mouse connector is correctly connected to the
computer.
If the preceding items are correct, disconnect the keyboard/mouse connector
from the computer and verify that the operation of the system keyboard is
correct. If the system keyboard works correctly, have the keyboard/mouse
connector or the external keyboard serviced.
Test the computer by selecting the Start icon in the Test menu of
Easy-Setup.
– If the computer stops during testing and does not continue, have the
computer serviced.
Chapter 8. Solving Computer Problems 149
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