Frequently Asked Questions and Answers ........... 142
Testing the Computer ........................ 145
Troubleshooting Charts . . . . . . . . . . . . . . . . . . . . . . . 147
Error Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
LCD Blank or Power-On Problems ............... 150
Screen Messages . . . . . . . . . . . . . . . . . . . . . . . . . 151
Other Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 153
What If Testing Cannot Find the Problem? ............ 154
Battery Power Problems ..................... 154
External Monitor Problems .................... 155
Hibernation Problems . . . . . . . . . . . . . . . . . . . . . . . 156
Infrared Communication Problems ............... 157
Keyboard, External Numeric Keypad, and Pointing Device
Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
ThinkPad 380/385 Port Replicator Problems ......... 159
Option Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 160
PC Card Problems ........................ 161
Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Software Problems . . . . . . . . . . . . . . . . . . . . . . . . 162
Getting Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Listing Installed Options ..................... 165
Recording Identification Numbers ................ 165
How to receive Customer Support and Service ........ 166
Purchasing Additional Services ................. 170
Obtaining IBM Operating System Updates ........... 173
About Your Warranty ....................... 173
Appendix A. Avoiding Hardware Conflicts .......... 175
Avoiding System Resource Conflicts ................ 175
List of System Resources ...................... 178
Appendix B. Advanced Information for PC Cards for OS/2
Warp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Auto Configurator for PC Card Director .............. 181
Starting the Auto Configurator Utility .............. 181
Adding to the CONFIG.SYS File .................. 185
Registered Drivers and Standard Rules ............ 185
Strage Card Device Driver ..................... 188
PCMCIA Storage Card Device Driver ............. 188
Before Using PCMCIA Storage Cards ............. 188
xviii IBM ThinkPad 380 or 380D User's Guide
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