Troubleshooting Charts
Problem Action
My PC Card modem does
not work.
Make sure that the infrared port is disabled and the modem is set up correctly.
Make sure that the COM port you set for the modem with the ThinkPad
Configuration program is the same in the following procedure and that there is
no resource conflict.
For Windows 95:
To set up the modem, do the following:
1. Click on Start and move the cursor to Settings and Control Panel.
2. Click on Control Panel, and then double-click on Modem.
The “Modem Properties” window appears.
3. Make sure the PC Card (PCMCIA) modem is in the window.
4. Click on Properties,
not
Dialing Properties.
5. Click on the Connection tab.
6. Remove the check mark ( ) in the Wait for dial tone before dialing box if
it is checked.
7. Click on Advanced.
8. If there is a check mark ( ) in the Use error control box, click and remove
it.
9. Add a check mark ( ) to the Use flow control by clicking on the box and
make sure that the Hardware (RTS/CTS) is selected.
10. Close the window by clicking on OK.
11. Return to the “Modem Properties” window by clicking on OK.
12. Click on Dialing Properties in the “Modem Properties” window, and fill in all
boxes.
Note: Click on either Tone dialing or Pulse dialing. Most telephones
today use tone dialing.
13. Click on OK.
14. Click on Close to close the window.
15. Close all active windows.
Run your modem application again.
I cannot use PC Cards
other than IBM ones in
the OS/2 Warp
environment.
If you do not have the PC Card device driver for OS/2 but you have one for
DOS, your PC Card might run in the VDM (virtual DOS machine) environment.
Refer to “Virtual Card Services” for setting the VDM and the sample
configuration files on the PCMCIA Installation Diskette for OS/2, Windows 95.
(If the PCMCIA Installation Diskette for OS/2, Windows 95 did not come with the
computer, create it using the Diskette Factory program.)
152 IBM ThinkPad 380XD/385XD User's Guide
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