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IBM
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ThinkPad R50 Series
Service And Troubleshooting Guide
Page 47 (Chapter 3. Getting Help and Service from IBM)
IBM ThinkPad R50 Series - Chapter 3. Getting Help and Service from IBM; Copyright IBM Corp
108 pages
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Chapter
3.
Getting
help
and
service
from
IBM
Getting
help
and
service
.
.
.
.
.
.
.
.
38
Getting
help
on
the
W
eb
.
.
.
.
.
.
.
.
38
Calling
IBM
.
.
.
.
.
.
.
.
.
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38
Getting
help
around
the
world
.
.
.
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.
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41
©
Copyright
IBM
Corp.
2003
37
46
48
Table of Contents
Main Page
Important Notice for Users
5
Important Regulatory Notice for Users
5
Information about Hard Disk Capacity
5
Finding Information with Access IBM
7
Table of Contents
9
Chapter 1. Overview of Your New Thinkpad Computer
11
Your Thinkpad at a Glance
12
Features
13
Specifications
15
Caring for Your Thinkpad Computer
16
Chapter 2. Solving Computer Problems
21
Diagnosing Problems
22
Troubleshooting
22
Error Messages
22
Errors Without Messages
27
A Password Problem
28
A Power Switch Problem
29
Keyboard Problems
29
Ultranav Problems
30
Standby or Hibernation Problems
31
Computer Screen Problems
33
Battery Problems
34
Hard Disk Drive Problems
35
A Startup Problem
36
Other Problems
37
Starting IBM BIOS Setup Utility
40
Recovering Pre-Installed Software
41
Upgrading the Hard Disk Drive
42
Replacing the Battery
45
Chapter 3. Getting Help and Service from IBM
47
Copyright IBM Corp
47
Getting Help and Service
48
Getting Help on the Web
48
Calling IBM
48
Getting Help Around the World
51
Appendix A. Important Safety Instructions 43 Laser Compliance Statement
58
Appendix B. Wireless Related Information
61
Wireless Interoperability
61
Usage Environment and Your Health
61
Authorized Operation Within the United States and Canada
62
Enabling Extended Channel Mode
63
Appendix C. Warranty Information
65
Warranty Service and Support
65
Before You Call for Service
65
Calling for Service
66
IBM Statement of Limited Warranty Z125-4753-07 11/2002
67
Part 1 - General Terms
67
Part 2 - Country-Unique Terms
70
Part 3 - Warranty Information
82
Guarantee Supplement for Mexico
85
Appendix D. Notices
87
Processing Date Data
87
References to the Web Site Addresses
88
Electronic Emission Notices
88
Product Notice Requirements
89
Environmental Notices for Japan
89
Trademarks
91
Index
105
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