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ThinkPad T23 2647
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IBM ThinkPad T23 2647 - Chapter 3. Getting Help and Service from IBM
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Chapter
3.
Getting
help
and
service
from
IBM
Getting
help
and
service
........
3
4
Getting
help
on
the
W
eb
........
3
4
Getting
help
by
fax
.........
3
5
Calling
IBM
............
3
5
©
Copyright
IBM
Corp.
2001
33
40
42
Table of Contents
Main Page
Finding Information with Access Thinkpad
3
Table of Contents
7
Chapter 1. Overview of Your New Thinkpad Computer
9
Your Thinkpad at a Glance
10
Features
11
Specifications
13
Caring for Your Thinkpad Computer
14
Chapter 2. Solving Computer Problems
17
Diagnosing Problems
18
Troubleshooting
19
Error Messages
19
Errors Without Messages
22
A Password Problem
23
A Power Switch Problem
24
Keyboard Problems
24
Trackpoint Problems
25
Standby or Hibernation Problems
26
Computer Screen Problems
30
Battery Problems
31
Hard Disk Drive Problems
32
Other Problems
32
Starting BIOS Setup Utility
35
Recover Pre-Installed Software
36
Upgrading the Hard Disk Drive
38
Replacing the Battery
40
Chapter 3. Getting Help and Service from IBM
41
Getting Help and Service
42
Getting Help on the Web
42
Getting Help by Fax
43
Calling IBM
43
Appendix A. Important Safety Instructions
47
Modem Safety Information
49
Laser Compliance Statement
50
Appendix B. Product Warranties and Notices
53
Warranty Period
53
IBM Statement of Limited Warranty
53
Part 1 - General Terms
53
Part 2 - Country-Unique Terms
57
Notices
65
Processing Date Data
65
References to the Web Site Addresses
65
Electronic Emission Notices
66
Telecommunication Notices
67
Industry Canada Requirements
69
Notice for Australia
70
Notice for Users in New Zealand
70
Notice for European Union Countries
75
Wireless Interoperability
78
Usage Environment and Your Health
78
Wireless Regulatory Information
78
USA - Federal Communications Commission (FCC)
78
Canada - Industry Canada (IC)
80
Trademarks
81
Index
83
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