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THINKPAD THINKPAD A30
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IBM THINKPAD THINKPAD A30 - Chapter 3. Getting Help and Service from IBM
88 pages
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Chapter
3.
Getting
help
and
service
from
IBM
Getting
help
and
service
........
3
2
Getting
help
on
the
W
eb
........
3
2
Getting
help
by
fax
.........
3
3
Calling
IBM
............
3
3
©
Copyright
IBM
Corp.
2001
31
40
42
Table of Contents
Main Page
Finding Information with Access Thinkpad
5
Table of Contents
9
Chapter 1. Overview of Your New Thinkpad Computer
11
Your Thinkpad at a Glance
12
Features
13
Specifications
15
Caring for Your Thinkpad Computer
16
Chapter 2. Solving Computer Problems
19
Troubleshooting
20
Diagnosing Problems
20
Problems and Solutions
21
Error Messages
21
Errors Without Messages
24
A Password Problem
25
A Power Switch Problem
25
Keyboard Problems
26
Trackpoint Problems
27
Standby or Hibernation Problems
28
Computer Screen Problems
31
Battery Problems
32
Hard Disk Drive Problems
33
Other Problems
33
Using BIOS Setup Utility
35
Recovering Pre-Installed Software
36
Upgrading the Hard Disk Drive
38
Replacing the Battery
40
Chapter 3. Getting Help and Service from IBM
41
Getting Help and Service
42
Getting Help on the Web
42
Getting Help by Fax
43
Calling IBM
43
Getting Help and Service
46
Appendix A. Important Safety Instructions
47
Modem Safety Information
49
Laser Compliance Statement
50
Appendix B. Product Warranties and Notices
53
Warranty Period
53
IBM Statement of Limited Warranty
53
Part 1 - General Terms
53
Part 2 - Country-Unique Terms
57
Notices
65
Processing Date Data
65
References to the Web Site Addresses
65
Electronic Emission Notices
66
Telecommunication Notices
67
Industry Canada Requirements
69
Notice for Australia
70
Notice for Users in New Zealand
70
Notice for European Union Countries
76
Wireless Interoperability
80
Usage Environment and Your Health
80
Wireless Regulatory Information
80
USA - Federal Communications Commission (FCC)
80
Canada - Industry Canada (IC)
82
Trademarks
83
Index
85
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