How long is the guarantee valid?
The guarantee for SENSUELL cookware products remains in force
for twenty five (25) years and is valid from the date of purchase,
or, delivery date if later. The original purchase receipt, or email
confirmation is required as proof of purchase.
Provided that our care instructions are followed, we guarantee that
our range of SENSUELL cookware products will last for 25 years,
subject to normal everyday domestic use (cooking and washing once a
day).
What is covered under this guarantee?
This guarantee applies to domestic use only and covers defects in
material and workmanship in all SENSUELL cookware products.
The guarantee covers the base of the cookware. We guarantee that the
base will retain its shape and therefore its heat conducting qualities.
The guarantee is also valid if you wash your cookware in a domestic
dishwasher. The stainless steel cookware is dishwasher safe.
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