IKEA TINAD - What to Do if

ENGLISH 11
What to do if ...
Before contacting the After-Sales Service:
Restart the appliance to see if the fault has been remedied. If it
persists, switch the appliance o again and repeat the operation
after an hour.
If your appliance still does not work properly after carrying out
the checks listed in the troubleshooting guide and switching
the appliance on again, contact the After-sales Service, clearly
explaining the problem and specifying:
• the nature of the problem
• the model
• the type and serial number of the appliance
(given on the rating plate)
• the Service number (the number after the word SERVICE on the
rating plate inside the appliance).
Problem Possible causes: Solutions:
The control panel is switched o, the
appliance does not work.
There may be an appliance power
supply problem.
Check that:
• there is not a power outage;
• the plug is properly inserted in the socket and any
bipolar power switch is in the correct position (this
enables the power supply to the appliance);
• the household electrical system protection devices
are ecient;
• the power cable is not broken.
The appliance could be in On/Stand by
mode.
Turn the appliance on by briey pressing the button
(see On/Stand-by function).
The inside light does not work. The light may need replacing.
Malfunction of a technical component.
Disconnect the appliance from the power supply
and contact the Technical Assistance Service if you
need a replacement.
The inside light ashes. Door alarm active.
It is activated when the refrigerator
compartment door remains open for a
prolonged period of time.
To stop the alarm, close the refrigerator door.
On reopening the door, check the light works.
The temperature inside the
compartments is not low enough.
There could be various causes (see
“Solutions”).
Check that:
• the doors close properly;
• the appliance is not installed near a heat source;
• the set temperature is adequate;
• the circulation of air through the vents at the
bottom of the appliance is not obstructed (see
installation section).
There is water on the bottom of the
refrigerator compartment.
The defrost water drain is blocked. Clean the defrosting water drain (see section
“Cleaning and Maintenance”
Excessive amount of frost in the
freezer compartment.
The door to the freezer compartment is
not closed properly.
Check that there is nothing preventing the door
from closing properly.
• Defrost the freezer compartment.
• Make sure the appliance has been correctly
installed.
The front edge of the appliance that
the door gaskets seal against is hot.
Malfunction alarm.
The alarm indicates a fault in a
technical component.
No solution is necessary.
The temperature of the refrigerator
compartment is too cold.
• The set temperature is too cold.
• A large amount of fresh food may
have been placed in the freezer
compartment.
• Try to set a less cold temperature.
• If fresh food has been placed in the freezer
compartment, wait until it has fully frozen.
• Turn o the fan (if present) following the
procedure described in the paragraph “FAN”.
Note:
Gurgling, hissing and humming noises from the refrigerating system are normal.