23
Rev.13052022
TROUBLESHOOTING
ILREF217
IF THE APPLIANCE IS NOT WORKING, YOU SHOULD CHECK:
• That there is power to the appliance.
• The house fuses are intact and the fuse in the plug has not blown.
• The freezer has not been turned off (page 9).
• The plug socket is functioning ne. To check this, plug another electrical appliance in to see if the socket is faulty.
IF THE APPLIANCE IS WORKING, BUT NOT VERY WELL, YOU SHOULD CHECK:
• The appliance is not overloaded.
• The thermostat is set to an appropriate temperature.
• The doors are closing properly.
• The cooling system at the rear of the appliance is clean and free of dust, and not touching the rear wall.
• There is enough ventilation at the side and rear walls.
• This can be due to the decor door(s) not being properly tted, causing the freezer door to not close properly thus letting warm
air in. If you are at all unsure, ask your tter to check the decor doors.
IF THE APPLIANCE IS NOISY, YOU SHOULD CHECK:
• The appliance is level and stable.
• The side and rear walls are clear, and there is nothing resting on the appliance.
NOTE:
The cooling gas in the system may make a slight bubbling or gurgling noise, even when the compressor is not running.
IF THE APPLIANCE IS BEEPING, YOU SHOULD CHECK:
• That the door is closed. An alarm will sound after approximately 60 seconds of a door being open.
IF THERE’S WATER IN THE BASE OF THE FREEZER, YOU SHOULD CHECK:
• Check that there is some resistance when opening the door of the appliance. If it opens at the slightest touch it may mean that
the door seal needs to be replaced.
• Check the door seal for any kinks, debris or damage. If you notice any, and are unable to resolve the issue yourself, contact
Customer Care so that the seal can be replaced.
• This can be due to the decor door(s) not being properly tted. If you are at all unsure, ask your tter to check the decor doors.
IF EXCESSIVE ICE HAS FORMED IN THE FREEZER:
• It is normal for some ice to form in the freezer. This does not constitute a fault with the appliance.
• Check that there is some resistance when opening the door of the appliance. If it opens at the slightest touch it may mean that
the door seal needs to be replaced.
• Check the door seal for any kinks, debris or damage. If you notice any, and are unable to resolve the issue yourself,
contactCustomer Care so that the seal can be replaced.
• This can be due to the decor door(s) not being properly tted. If you are at all unsure, ask your tter to check the decor doors.
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