IMG STAGE LINE TWIST-5LED

Questions and Answers

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Craig BurnsAug 12, 2025
What to do if IMG STAGE LINE Light Fixture has no response to DMX?
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  Nicole BrownAug 12, 2025
  If your IMG STAGE LINE Light Fixture is not responding to DMX, there might be an issue with the DMX cable or connectors. Try unplugging the unit, changing the DMX cable, and then reconnecting it to electrical power. It could also be a controller malfunction; check if the controller operates properly with other DMX products. If the controller works with other products, the light effect DMX card may be malfunctioning, in which case you should take the DMX cable and the light effect to a qualified technician.
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Christian FreemanAug 16, 2025
How to troubleshoot no light and no movement in IMG STAGE LINE Light Fixture?
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  Christina JamesAug 16, 2025
  If your IMG STAGE LINE Light Fixture has no light and no movement, begin by checking that the unit is properly plugged into an appropriate power supply. If the power supply is not the issue, the fuse might be blown and needs replacing. If the LEDs are the cause, return the TWIST-5LED Spot to your IMG Stage Line dealer.
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Troy Pennington PhDAug 20, 2025
What to do if one or more IMG STAGE LINE Light Fixtures are completely dead?
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  qwellsAug 20, 2025
  If one or more IMG STAGE LINE Light Fixtures are completely dead, first check that the power is switched on and the cables are plugged in correctly. If the issue persists, the primary fuse may have blown and needs to be replaced.
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kbarnesAug 27, 2025
Why does the lamp cut out intermittently on my IMG STAGE LINE Light Fixture?
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  Brian EscobarAug 27, 2025
  If the lamp on your IMG STAGE LINE Light Fixture cuts out intermittently, it could be overheating. Allow the fixture to cool, clean the fan, and ensure the air vents at the control panel and front lens are not blocked. Improving the air conditioning in the room can also help. Alternatively, the power supply settings may not match the local AC voltage and frequency; disconnect the fixture and check the settings, correcting them if necessary.
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Thomas FitzpatrickAug 31, 2025
What causes IMG STAGE LINE Light Fixtures to respond erratically after resetting?
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  gsmithAug 31, 2025
  If all IMG STAGE LINE Light Fixtures respond erratically or not at all after resetting, ensure the controller is properly connected. If the controller is connected, the 3-pin XLR Out of the controller may not match the XLR Out of the first fixture on the link (i.e., the signal is reversed). In this case, install a phase-reversing cable between the controller and the first fixture on the link.
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Michael AdamsSep 4, 2025
Why is there no light from my IMG STAGE LINE Light Fixture?
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  Carol SawyerSep 4, 2025
  If your IMG STAGE LINE Light Fixture is producing no light, the power supply settings may not match the local AC voltage and frequency. Disconnect the fixture and check these settings, correcting them if necessary. Another possible cause is damaged LEDs, in which case you should disconnect the fixture and return it to your dealer.
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Erik JohnsonSep 7, 2025
What to do if the shutter closes suddenly on my IMG STAGE LINE Light Fixture?
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  Mary GrahamSep 7, 2025
  If the shutter on your IMG STAGE LINE Light Fixture closes suddenly, the color wheel, gobo wheel, or a gobo may have lost its index position, causing the fixture to reset the effect. Contact a technician for servicing if the problem persists.
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davidsnyderNov 22, 2025
Why do some IMG STAGE LINE Light Fixtures respond erratically after reset?
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  Sarah GarciaNov 22, 2025
  If some IMG STAGE LINE Light Fixtures respond erratically or not at all after a reset, it could be due to poor data quality. Check the data quality; if it's much lower than 100 percent, the problem may be a bad data link connection, poor quality or broken cables, a missing termination plug, or a defective fixture disturbing the link. Inspect the connections and cables, correcting poor connections and repairing or replacing damaged cables. Ensure the data link is terminated with a 120 Ohm termination plug in the output jack of the last fixture on the link and check the address settings. You can also bypass one fixture at a time until normal operation is regained by unplugging both connectors and connecting them directly together to identify a defective fixture, which should then be serviced...

Summary

WARNING

Unpacking Instructions

Steps to unpack and check the product upon receipt.

Safety Instructions

Essential safety guidelines for device operation and maintenance.

IMPORTANT: General Safety and Operational Guidelines

General Safety Precautions

Crucial operational and safety guidelines to prevent damage and hazards.

Eyedamages Caution

Warning about direct exposure to the light source.

OPERATING DETERMINATIONS

Rigging Guidelines

Guidelines for safe installation and mounting of the projector.

Mounting Procedure

Steps for mounting the projector using clamps and safety cables.

Connection with the Mains

Wiring Guidelines

Instructions for connecting the device to the mains power supply safely.

Description of the Device

Key Features

Key technical specifications and capabilities of the TWIST-5LED.

Component Overview

Visual identification of key components like lens and control panel.

Backside and Initial Setup

Installation Steps

Steps for setting up the device after unpacking.

Set Up and Operation

Initial steps for powering and operating the device.

Control Modes

Single Unit Modes

Operating modes for a single unit: built-in programs or sound-control.

Multiple Units (Master;Slave)

Synchronizing multiple units using master/slave configuration.

Multiple Units (DMX Control)

XLR Connection and Controller Details

Pin assignments for DMX XLR connections and controller transformation.

DMX Setup Procedure

Diagram and steps for setting up multiple units via DMX.

Fixture Linking

DMX Data Link Limitations

Critical information on DMX data link capacity and distance.

Control Panel

Control Mode Functionality

How fixtures respond to DMX signals from the controller.

DMX Addressing Procedure

Assigning unique DMX addresses to fixtures for control.

Controlling and Troubleshooting Notes

Notes on operating fixtures and common DMX issues.

Menu Overview

DMX Address Setting

Navigating the menu to set the DMX address.

Mode Selection

Options for selecting operating modes like programs, pan/tilt, display.

Reset and Default Settings

Procedures for resetting the device or loading factory defaults.

Main Menu Options

DMX Addressing Steps

Steps to set the DMX address via the control panel.

Mode Selection Overview

Overview of available modes like programs, pan/tilt, display.

Built-In Programs Mode

Built-in Program Modes (Slow;Fast)

Activating and using the slow and fast built-in program modes.

Sound-controlled and Slave Modes

Enabling and using sound-controlled and slave operation.

Pan & Tilt Movement Modes

Controlling pan/tilt functions and their reverse options.

Display and Channel Modes

Options for display reversal and switching between 13/8 DMX channels.

Pan Range Settings

Setting the pan range to 540°, 360°, or 180°.

Tilt Mode and Service Functions

Tilt Range Settings

Setting the tilt range to 270°, 180°, or 90°.

Reset and Default Settings

Procedures for resetting the device or loading factory defaults.

Service Functions and Password

Accessing advanced service functions and password procedures.

DMX Protocol 13 Channels (13 CH)

Pan & Tilt Control

Control of horizontal and vertical movement, and fine adjustments.

Speed, Colorwheel, Shutter;Strobe

Controls for movement speed, color, and shutter/strobe effects.

Dimmer and Gobo Control

Controls for brightness, gobo selection, and shake effects.

DMX Protocol 8 Channels (8 CH)

Pan & Tilt Control

Control of horizontal and vertical movement.

Colorwheel, Shutter;Strobe

Controls for color selection and shutter/strobe effects.

Dimmer and Gobo Control

Controls for brightness, gobo selection, and shake effects.

Channel Settings

Gobo Rotation and Prism

Controls for gobo rotation and prism effects.

Channel Functions

Various functions like blackout, resets, and no function assignments.

Built-in Programs Control

Control of built-in and sound-activated programs.

Maintenance

Safety Inspections

Requirements for annual safety and technical inspections.

Cleaning Procedures

Guidelines for cleaning the fixture's exterior and internal parts.

Connection Maintenance

Maintaining clean DMX and audio connections.

Replacing a Fuse

Fuse Replacement Procedure

Step-by-step guide to replacing a blown fuse.

Troubleshooting

No Light or Movement Issues

Troubleshooting steps for when the fixture is not operating.

DMX Communication Issues

Steps to diagnose and resolve DMX communication problems.

Troubleshooting Common Problems

Fixtures Not Powering On

Troubleshooting for fixtures that are not powering on.

Controller Response Issues

Diagnosing issues with controller communication and erratic responses.

Light and Lamp Issues

Resolving problems with no light emission or intermittent lamp operation.

Product Specifications

General and Operation Specs

Key parameters like voltage, power, dimensions, weight, and programming.

Electro-mechanical Effects

Features related to movement, color, gobos, prism, and cooling.

Minimum Clearance Requirements

Required clearances for safe operation from surfaces and objects.