Problem Possiblecauses/consequences and solutions
Youcan no longer lockor
unlockthe vehicle using
Intelligent Key
The keybatteryisdischarged or nearly discharged
•Checkthe keybattery(see “Integrated keyfob/Intelligent Keybatteryreplacement” in the “8. Maintenanceand do-it-yourself” section
)and
replaceitnecess ary
If thisdoes not work:
•Unlock(see “Locking/unlocking with the key(vehicle dead battery)” later in thissection
)orlockthe vehicle using the emergency key
element
Thereisinterferencefrom apowerful sourceofradio waves
•Unlock(see “Locking/unlocking with the key(vehicle dead battery)” later in thissection
)orlockthe vehicle using the emergency key
element
There is afaultwith the Intelligent Keysystem
•Lock/unlockthe vehicle using the remote control function of the key.
•Have the vehicle and keycheckedatanINFINITI centre or qualified workshop
If the vehiclecan alsonot be locked/unlockedusing the remote control function
•Unlock(see “Locking/unlocking with the key(vehicle dead battery)” later in thissection
)orlockthe vehicle using the emergency key
element
•Have the vehicle and keycheckedatanINFINITI centre or qualified workshop
The engine cannot be
started using the key
The on-board voltageistoo low
•Switchoff non-essential consumers, e. g. seat heating or interior lighting, and trytostart the engine again
If thisdoes not work:
•Checkthe starter batteryand charge it if necessary(see “Battery” in the “8. Maintenanceand do-it-yourself” section
)
or
•Jump-startthe vehicle (see “Jump starting” in the “6. In case of emergency” section
)
or
•Consult an INFINITI centre or qualified workshop
Youhavelost akey
•Have the keydeactivated at an INFINITI centre or qualified workshop
•Reportthe lossimmediately to the vehicle insurers
•Ifnecessary,have the locks changed as well
Youhave lost the
emergency keyelement
•Reportthe lossimmediately to the vehicle insurers
•Ifnecessary,have the locks changed as well.
Pre-driving checks and adjustments 3-7
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