Infrico medcare BBMD Series

Questions and Answers

M
margaret57Aug 21, 2025
Why is my Infrico Commercial Food Equipment not cooling enough?
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  vanessacarrollAug 21, 2025
  If your Infrico Commercial Food Equipment isn't cooling sufficiently, there are several potential causes: * The cut-out temperature on the controller might be too high - lower the cutting temperature. * The door may not be closed properly or is being opened too frequently - ensure the door does not remain open for too long. * The ventilation grilles might be obstructed - keep these areas free. * The condenser might be dirty - clean it with compressed air or a coarse hair brush (not steel). * The device may be exposed to direct sunlight or a heat source - change the location of the refrigerator or protect it from such heat sources.
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marymartinezAug 23, 2025
What to do if the compressor on my Infrico medcare BBMD Commercial Food Equipment won't start?
- R
  Russell BellAug 23, 2025
  If the compressor on your Infrico Commercial Food Equipment won't start, consider these possible solutions: * Ensure the switch is closed. * Replace the blown fuse. * Check the electrical wiring. * Check for abnormally low voltage in the socket. * The controller may be faulty, or the device is located in too cold area. * Replace the relay. * Check for leaks.
O
olivia44Aug 26, 2025
Why is my Infrico Commercial Food Equipment creating excessive ice?
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  David GarciaAug 26, 2025
  Excessive ice in the evaporator of your Infrico Commercial Food Equipment may be due to: * Improperly closed doors - ensure the door does not remain open for too long. * Excessive door opening - ensure that the door does not remain open for too long. * No defrost carried out - program a defrost.
D
David WoodAug 28, 2025
How to reduce noise from my Infrico medcare BBMD?
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  Kristina ParkerAug 28, 2025
  Noisy operation of your Infrico Commercial Food Equipment may be due to: * The device not being correctly leveled - level according to the “installation” chapter of this manual. * Internal pipes rubbing against each other - separate pipes which are rubbing. * Loose fastening screws - tighten loose screws. * Fan in condenser or evaporator causing vibration - level the equipment and tighten any loose screws. * Low oil charge in compressor - if the unit has been tipped over at any time, leave it for 24 hours in an upright position without plugging it in to allow the oil to flow back into the compressor. * Loose parts in condenser unit - tighten loose screws.
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Jerry PattersonAug 29, 2025
Why does my Infrico medcare BBMD compressor start but then stall?
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  Kathleen SimpsonAug 30, 2025
  If the compressor in your Infrico Commercial Food Equipment starts but stalls due to overload, it could be due to: * Low voltage - check if there is abnormally low voltage at the power socket. * Faulty unit wiring - check wiring and electrical installation of equipment. * Faulty start capacitor - replace the start capacitor. * Faulty compressor - replace compressor.
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John OliverSep 1, 2025
What causes high condensing pressure in Infrico Commercial Food Equipment?
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  Makayla MorrisSep 1, 2025
  High condensing pressure in your Infrico Commercial Food Equipment may be caused by: * The unit being overloaded with hot product - check product temperature and allow it to cool down outside the unit if it is too hot. * Air or non-condensable gases in the system - vacuum to remove air or gases. * A dirty condenser - clean the condenser. * A faulty condenser fan - replace the fan. * The device being located in too hot area - remove equipment from very hot areas. * Obstruction in expansion valve or capillary tube - adjust expansion valve or capillary tube. * Discharge valve partially closed - adjust discharge valve. * Blockage in discharge line - check and adjust discharge line.
B
brownshannonSep 3, 2025
Why is the condensing pressure reduced in my Infrico medcare BBMD Commercial Food Equipment?
- J
  Jennifer MerrittSep 3, 2025
  Reduced condensing pressure in your Infrico Commercial Food Equipment may be due to: * Insufficient refrigerant load - check for refrigerant gas leaks. * Leaks in the system - repair leaks in the system. * The device being located in too cold area - remove the unit from very cold areas.
J
Jennifer Brown DDSSep 5, 2025
What causes short compressor cycles in Infrico medcare BBMD Commercial Food Equipment?
- S
  scott17Sep 5, 2025
  Short compressor cycles in your Infrico Commercial Food Equipment can be attributed to: * Differential control set at too small intervals - adjust differential with controller. * Low refrigerant load - check refrigerant pressure. * Excessive refrigerant load - adjust refrigerant level. * Discharge valve leakage - change discharge valve. * Open high-pressure switch - adjust refrigerant load to avoid excess overpressure. * Dirty condenser - clean condenser.
S
Steven JenningsSep 7, 2025
How to fix the ERR message when downloading on Infrico medcare BBMD Commercial Food Equipment?
- M
  Mason SmithSep 7, 2025
  To fix the ERR message when downloading data, parameters, or uploading parameters on your Infrico Commercial Food Equipment, consider the following: * The file system may not be correct - format the USB flash drive (PENDRIVE) to FAT32 file system. * The USB flash drive (PENDRIVE) may be incompatible - ensure that the USB flash drive (PENDRIVE) is 2.0 and not more than 16 GB storage. If it meets the specifications, try another drive.
J
Jason CrawfordSep 9, 2025
Why does the download screen pop up when updating firmware on Infrico medcare BBMD Commercial Food Equipment?
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  Danielle JonesSep 10, 2025
  If the download/upload data/parameters screen appears when trying to update the firmware on your Infrico Commercial Food Equipment, it could be because: * The files have not been correctly entered - reformat the drive and upload the files. * The file system is not correct - format the USB flash drive (PENDRIVE) to FAT32 file system. * The USB flash drive (PENDRIVE) is incompatible - ensure that the USB flash drive (PENDRIVE) is 2.0 and not more than 16 GB storage. If it meets the specifications, try another drive.

Summary

1 INTRODUCTION

1.1 Intended use

Specifies the intended purpose of the blood bank refrigerators.

1.2 Intended User

Defines the target users for the equipment.

2 SAFETY INFORMATION

2.1 Symbols

Explains the meaning of various warning and information symbols used in the manual.

3 LABELLING

3.1 Technical label

Details the information found on the equipment's technical label.

4 RECEIPT AND INSPECTION

5 INSTALLATION

5.1 Location

Provides guidelines for selecting a suitable location for the equipment.

5.2 Environmental operating conditions

Outlines the required environmental conditions for proper operation.

5.3 Environmental conditions for transport and storage

Specifies the conditions for safe transport and storage of the unit.

5.4 Unpacking

Instructions on how to safely unpack the equipment.

5.5 Electrical connection

Details the procedure and requirements for connecting the device to power.

5.6 Battery

Information about the equipment's battery and its connection.

5.7 Levelling

Instructions on how to ensure the unit is level for optimal performance.

5.8 Door gasket seal

Guidance on checking and maintaining the door gasket seal.

5.9 Remote Alarm Installation

Information on setting up the remote alarm connection.

5.10 Final Verification

Steps to perform before the initial start-up of the device.

5.11 Cleaning and Disinfection

Procedures for cleaning and disinfecting the cabinet before use.

6 DRAWERS (OPTIONAL)

6.1 Removing Drawers

Step-by-step guide on how to remove the drawers from the unit.

6.2 Reinstalling Drawers

Instructions for correctly reinstalling the drawers.

6.3 Changing drawer position

How to adjust the height and position of the drawer sliding guides.

7 DIGITAL PLUS CONTROL

7.1 Preliminary notes

Explains the different operating modes of the control system.

7.2 First switching on of the Device

Guides users through the initial power-on procedure.

7.3 Switching the device on;off

Instructions on how to turn the equipment on and off.

7.4 The display screen

Details the information displayed on the device's home screen.

7.5 Setpoint Adjustments

How to adjust the working temperature setpoint of the unit.

7.6 Battery Status

How to check the status and charge level of the backup battery.

7.7 Temperature graph

Explains how to view and interpret the temperature history graph.

7.8 Interior light Switching On;Off

Instructions for controlling the interior light.

7.9 Mute Alarm

Procedure to silence audible alarms.

7.10 User Login

How to access the system using user credentials.

7.11 Battery Operation During Power Failure

Describes how the backup battery operates during power outages.

8 ADJUSTMENTS

8.1 Main Menu

Overview of the main menu options available on the controller.

8.1.1 Setpoint Adjustments

How to access and modify the temperature setpoint.

8.1.2 Defrost Start Up

Instructions to initiate a manual defrost cycle.

8.1.3 Battery Status

How to check the status of the internal battery.

8.1.4 Alarm;Data Historical Record Menu

Accessing historical records for alarms and data.

8.1.4.1 Alarms List

How to view the list of recorded alarms and their details.

8.1.4.2 Defrost Historical Data

Viewing historical data related to defrost cycles.

8.1.4.3 Door open duration

Reviewing records of door opening events and their duration.

8.1.4.4 Uptime Counter

Displaying equipment and compressor uptime statistics.

8.1.4.5 Historical data deletion

Procedure for deleting historical data records.

8.1.4.6 Logger Data Configuration;Download Management

Managing and downloading logged data.

8.2 Alarms Setup

Configuring temperature alarm limits and settings.

8.3 User Identification Function

Managing user access and security levels.

8.4 Language Selection

Changing the display language of the interface.

9 SERVICE MENU

9.1 Date and Time Adjustment

Setting the internal clock and date of the device.

9.2 Sensor Readings

Displaying current readings from the temperature sensors.

9.3 Alarms List

Viewing a list of active and deactivated alarms.

9.4 Unit Name

Assigning a name and serial number to the unit.

9.5 Welcome Page

Configuration options for the initial welcome screens.

9.6 Advanced functions

Accessing advanced settings like calibration and test options.

9.6.1 Product;Cabinet Sensor Calibration

Calibrating product and cabinet sensors for accuracy.

9.6.2 Online production test

Performing manual tests on controller outputs.

9.7 Parameters

Accessing and adjusting internal device parameters.

10 OPERATION

10.1 Start Up

Step-by-step guide for initial startup of the refrigerator.

10.2 Product Loading Guidelines

Best practices for loading products into the refrigerator.

10.3 Automatic Defrost

Explanation of the automatic defrost process.

11 TEMPERATURE CONTROL

11.1 Setpoint Control

Information on factory setpoint and how to adjust it.

11.2 Liquid immersed sensor bottle

Details about the sensor bottle used for temperature measurement.

12 ALARMS

12.1 Alarms

Overview of alarm warnings, types, and muting procedures.

13 MAINTENANCE, CLEANING AND CARE

13.1 Cleaning Procedure

Step-by-step guide for cleaning the device.

13.2 Battery Replacement

Instructions and precautions for replacing the battery.

13.3 Spare Parts and Service

Information on obtaining spare parts and contacting service.

14 TROUBLESHOOTING

15 USEFUL LIFE OF THE EQUIPMENT

15.1 End of the useful life

Guidelines for disposal and recycling at the end of the equipment's life.

16 Pen recorder (Optional)

17 WARRANTY MANAGEMENT

17.1 Warranty Certificate