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Ingenico group AXIUM DX8000 User Manual

Ingenico group AXIUM DX8000
24 pages
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WWW.ingenico.com
28-32,Boulevard de Grenelle, 75015 PARIS - FRANCE/ (T)+33(0)1 58 01 80 00 / (F)+33 (0)1 58 01 91 35
Ingenico-SA au capital de 47 656 332 / 317 218 758 RCS Nanterre
User Guide
ModelAXIUM DX8000
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Ingenico group AXIUM DX8000 Specifications

General IconGeneral
BrandIngenico group
ModelAXIUM DX8000
CategoryTouch terminals
LanguageEnglish

Summary

1. Introduction

Warranty and Security Recommendations

Guidance on using the correct power supply and authorized technicians for maintenance.

2. Presentation

Content of the Box

Lists all items included in the Ingenico AXIUM DX8000 package.

AXIUM DX8000 Components Overview

Detailed identification of external parts and features of the AXIUM DX8000 terminal.

Keypad and Touch Panel Functions

Explanation of the terminal's physical keys, virtual keys, and touch panel operation.

3. Use of the terminal

Powering the Terminal On and Off

Instructions for starting up, shutting down, and handling abnormal power states.

Card Reading Methods

Guidance on reading magnetic stripe, contactless, and smart cards with the terminal.

Front Camera and USB Type-C Port

Instructions for using the front camera and details on the USB Type-C connector.

4. Installation

Installation Recommendations and Conditions

Specifies operating, battery charging, and storage conditions for the terminal.

Installing SAM and MicroSD Cards

Step-by-step guide for inserting SAM and MicroSD memory cards into the terminal.

Paper Roll Management

Details on paper roll characteristics and the procedure for installing a new paper roll.

Battery Charging and Installation

Instructions on how to charge the battery and install the battery pack.

Visual Impaired Accessory

Guide on installing, using, and storing the accessory for visually impaired users.

5. Recommendations

Terminal Powering Down and Battery Safety

Procedures for safely powering down the terminal and precautions for battery handling.

Power Supply Network Requirements

Criteria for electrical outlets and explanation of power supply label symbols.

Environmental and Situational Safety

Safety guidelines for airplanes, explosion areas, thunderstorms, and health appliances.

Terminal Security and Tamper Detection

Procedures to ensure terminal security and recognize tamper-evident states.

Fixed Installation and PIN Entry Security

Guidelines for secure fixed installation and protecting PIN entry from observation.

6. Standard

Terminal Cleaning, Transport, and Storage

Best practices for cleaning, transporting, and storing the terminal.

FCC Compliance Information

Details on FCC rules, operation conditions, and compliance for the device.

ISEDC Compliance Information

Information regarding ISEDC regulations, operation conditions, and radio interference.

7. Troubleshooting

Product Disposal and Environmental Compliance

Guidelines for disposing of batteries and the product according to WEEE directives.

Troubleshooting Common Issues

Solutions for common problems like terminal startup failure and printer malfunction.

Troubleshooting Transaction Failures

Diagnosing and resolving issues related to transaction processing failures.

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