Inmarsat IsatDock2 MARINE User Manual (English)

Questions and Answers:

J
Jose TrevinoAug 1, 2025
Why is the signal strength low on my Inmarsat Docking Station and call quality poor?
- C
  Christopher HardyAug 1, 2025
  If you are experiencing low signal strength or poor call quality with your Inmarsat Docking Station, make sure all antenna connectors are tightened. Ensure that the antenna has a clear view of the satellite without obstructions. Verify that you are using BEAM certified antenna cabling without sharp bends or cuts. If you're using a fixed passive antenna, confirm that it is correctly oriented and pointed towards the satellite.
K
kimberlyhaysAug 5, 2025
What to do if my Inmarsat Docking Station keeps dropping calls?
- B
  brandydavisAug 6, 2025
  Dropped calls on your Inmarsat Docking Station may occur due to satellite signal obstruction from buildings, bridges, tunnels, or large vehicles when you are moving. Check the antenna connection and ensure the antenna cable is not damaged. Make sure that only approved antenna cable has been used.
K
Kathleen JohnsonAug 11, 2025
What to do if my Inmarsat IsatDock2 has no power?
- D
  Danielle JenkinsAug 11, 2025
  If your Inmarsat IsatDock2 has no power, check that the power is connected to the interface unit. Ensure the connector cable to the IsatDock is firmly fitted and verify all the connection cables to and from the IsatDock.
J
jeremyguzmanAug 16, 2025
What to do if my Inmarsat IsatDock2 MARINE Docking Station appears to be cycling ON/OFF and the handset is not registering?
- H
  humphreycynthiaAug 16, 2025
  If your Inmarsat Docking Station cycles ON/OFF and the handset isn't registering, ensure the power supply provides at least 3.5A at 12 volts. If powered by a battery, check that the connections are tight and the contacts are clean.
R
richard41Aug 20, 2025
Why does my Inmarsat Docking Station and handset turn OFF every 20 minutes?
- M
  Mrs. Alicia OrtegaAug 20, 2025
  If your Inmarsat Docking Station and handset turn off every 20 minutes, ensure the Ignition/Accessories wire is connected to power. If this wire is not connected, or if it's connected to ground, the docking station will enter sleep mode after 20 minutes by default.
O
okhanAug 26, 2025
What to do if the B party has no audio with Inmarsat Docking Station?
- L
  lindasuttonAug 26, 2025
  If the other party has no audio when using your Inmarsat Docking Station, ensure the privacy handset is docked in its cup when not in use. Check that the MUTE function is not activated (indicated by a red light). Also, check the signal strength on the handset. Finally, ensure that the headset connector at the base of the IsatPhone 2 is not obstructed by dust or foreign objects.

Inmarsat IsatDock2 MARINE Specifications

General

Product Type	Docking Station
Compatibility	IsatPhone 2
Power Input	10-32V DC
Power Supply	12/24V DC
Environmental Protection	Yes, when installed correctly
Ingress Protection	IP54
Interfaces	Ethernet, USB
Operating Temperature	-20°C to +55°C