In the event of a fault, the induction hob will automatically enter safety mode and diagnose the likely issue. The most
common error codes are shown below
Error Code Error Message Solution
ER03 Water or pan on the Control Panel Clean the Control Panel or move the pan
E1 Hob has over heated Allow to cool and restart after 30 minutes
E2 Hob has over heated Allow to cool and restart after 30 minutes
E3 Abnormal power supply detected (too high) Ensure the correct power supply is being used
E4 Abnormal power supply detected (too low) Ensure the correct power supply is being used
E5 Temperature sensor failure Defective cooking zone
will display an āEā
Contact Customer Services
F1, F3, F4 Hardware failure Contact Customer Services
If the Control Panel overheats it will change colour and sound an
audible alarm.
Allow to cool and restart after 30 minutes
If your hob develops a fault
Care & maintenance
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