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Innomax Luxury Support User Manual

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Transportation costs to and from InnoMax
®
are the responsibility of the purchaser. Please allow up to 90 days for performance by InnoMax
®
under this warranty.
• For the first 3 full years, (2 full years for Free Flow Fluid Support Chamber), InnoMax will exchange or repair your mattress at no charge.
• From that time forward through the 6th year, InnoMax will exchange your mattress for a new mattress for a payment of 60% of the then current
Manufacturer’s Suggested Retail Price.
For years 7 through 9, InnoMax will exchange your mattress for a new mattress for a payment of 70% of the then current Manufacturer’s
Suggested Retail Price.
• For years 10 through 12, InnoMax will exchange your mattress for a new mattress for a payment of 80% of the then current Manufacturer’s
Suggested Retail Price.
• For years 13 through 20, InnoMax will exchange your mattress for a new mattress for a payment of 90% of the then current Manufacturer’s
Suggested Retail Price.
InnoMax
®
- America’s Finest SleepProducts
®
• 530 West Elk Place • Denver CO 80216 • 1-800-InnoMax (466-6629)
20 YEAR EXTENDED LIMITED WARRANTY
Luxury Support
®
• Genesis
• Sanctuary
• Maximum Comfort
®
Our sleep products are designed to provide years of comfort and enjoyment. We manufacture every component using only
the very finest materials available using the highest standards of workmanship & quality control in the production process.
All Fluid Support Chambers/Waterchambers/Watermattresses/Waterbeds are manufactured from high quality selected vinyls & are dielectrically sealed
prior to leaving the factory. InnoMax
®
warrants to the first purchaser only - that every Fluid Support Chamber shall be free of failures resulting from
workmanship for the periods outlined below from the date of purchase if used under normal circumstances and subject to the conditions listed herein.
General Provisions:
You Can Process Your Warranty RegistrationOnline At: www.innomax.com
Terms & Conditions - Please Read Carefully:
Warranty Duration and Coverage:
This Warranty gives you specific legal rights, and you also may have other rights which vary from state to state.
1. This warranty shall be void unless the Fluid Support Chamber is used in accordance with InnoMax directions for installation & care, and in conjunction
with an "approved" frame or bed system that provides perimeter support for the Fluid Support Chamber(s) & a safety liner capable of capturing the
entire liquid contents of the Fluid Support Chamber(s) should a rupture occur. This also voids the warranty unless the Fluid Support Chamber(s) is
used in conjunction with an approved waterbed heating system & water conditioner. The term “approved” as used herein means meeting or exceeding
those standards set forth by the State of California.
2. Hardside Fluid Support Chamber(s): The warranty shall be void unless the Fluid Support Chamber is used in conjunction with a rigid bed frame of a
size certified by InnoMax. In the case of “soft sided” flotation sleep systems, the warranty on this Fluid Support Chamber shall be void. Consult your
dealer or InnoMax for certified sizes, types and brands.
3. This warranty does not apply to tears, slits, punctures or any damage caused by improper use, negligence, excessive strain, improper installation,
accidents, acts of God, or failures caused by extreme temperatures.
4. Any apparently defective mattress must be returned to the dealer from whom it was originally purchased or to InnoMax at the purchaser’s expense
together with the original proof of purchase with the damaged area in question clearly marked. Following evaluation, the mattress, or it’s replacement,
will be returned freight collect. Please allow 90 days for the performance of this warranty.
5. In no event shall InnoMax or any of it’s dealers be liable for any damages, personal or property, resulting from the use or misuse of the Fluid
Support Chamber/Waterchamber/Watermattress/Waterbed.
There is no express warranty on these goods. This warranty is limited to repair or replacement of the Fluid Support Chamber(s), at the option
of InnoMax, & any damages for breach of warranty due to consequential losses to property are expressly excluded. This is the exclusive express
warranty for this watermattress, and any other statements, or express warranties are expressly denied.
Fluid Support
Chamber
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Innomax Luxury Support Specifications

General IconGeneral
BrandInnomax
ModelLuxury Support
CategoryIndoor Furnishing
LanguageEnglish

Summary

20 Year Extended Limited Warranty

General Provisions

General terms and conditions for Fluid Support Chamber warranty coverage, focusing on material quality and workmanship.

Warranty Duration and Coverage

Details the specific periods and cost structure for mattress exchanges or repairs based on warranty years.

Terms & Conditions

Key legal rights and conditions that must be met for the warranty to remain valid, including proper use and system requirements.

Proper Usage and System Requirements

Ensures warranty validity by requiring adherence to installation, care, and approved system usage, including frame and heating.

Hardside Chamber Frame Requirements

Specifies the need for a certified rigid bed frame for hardside chamber warranty coverage.

Warranty Exclusions

Lists damages and conditions not covered by the warranty, such as misuse, negligence, accidents, or improper installation.

Return Process for Defective Mattresses

Details the procedure for returning a defective mattress for evaluation and replacement, including shipping costs.

Liability Limitations

Limits InnoMax's liability for incidental or consequential damages resulting from product use or misuse.

Exclusive Warranty Statement

States this is the sole express warranty, excluding other implied warranties and consequential losses.

Installation Instructions

Heater and Mattress Setup

Steps for safely installing the heater and positioning the mattress with the safety liner.

Filling and Air Removal

Instructions for filling the mattress with water, adding conditioner, and removing air for comfort.

Water Leak Detection

Guidance on identifying and addressing water leaks or spillage during filling and operation.

Draining Instructions

Preparation for Draining

Steps to prepare for draining, including unplugging the heater and clearing the area around the valve.

Mattress Draining and Rolling

Procedure for draining the water from the mattress and rolling it for disassembly or moving.

Re-installation Filling

Instructions for refilling the mattress after re-installation, ensuring proper centering and alignment.

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