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Inseego BPC100 - User Manual

Inseego BPC100
45 pages
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BPC100
Home and Business Phone Connect
USER GUIDE

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Summary

Introduction and Getting Started

Overview

Provides a summary of the BPC100's capabilities and replacement for local phone service.

Key Features

Details HD VoLTE, connectivity options, backup battery, portability, and external antennas for enhanced performance.

System Requirements

Outlines the need for an eligible voice plan and connectivity for voice and data service operation.

Package Contents

Lists all items included in the BPC100 package, from the device to documentation.

Top View Overview

Illustrates the top of the device, identifying key components like battery cover, reset button, and SIM slot.

Back View Overview

Shows the rear of the device, detailing ports for Internet, Alarm, Phone, and Power.

Status Indicators

Explains the meaning of the LED color and state on the power button for device status monitoring.

Initial Setup Steps

Provides a numbered list of initial setup procedures for the BPC100.

Installing the Batteries

Guides users on how to properly install the backup AA batteries into the device.

Installing External Antennas

Instructs on connecting the external antennas for improved signal strength.

Powering On the Device

Details the process of connecting the power adapter and turning on the BPC100.

Connecting a Phone

Explains how to connect a standard phone to the BPC100's phone port.

Connecting a Security System

Guides on connecting an alarm system to the dedicated alarm port.

Connecting to the Internet

Describes how to connect the BPC100 to a network using an Ethernet cable.

Activating Your BPC100

Explains the requirement of a service plan and testing the service.

Transferring Your Existing Number

Details the process and timeline for porting a phone number to the BPC100.

Caring for Your BPC100

Provides guidelines for maintaining the device and ensuring reliable operation.

Resetting the BPC100

Explains how to perform a factory reset using the reset button.

Using Your BPC100

Making Calls

Instructions on how to place calls using the BPC100 and dialing requirements, including area codes.

Call Restrictions

Lists the types of calls, such as collect or 500-numbers, that cannot be made through the BPC100.

Receiving Calls

Explains how the BPC100 receives incoming calls and basic answering.

Call Waiting and Missed Calls

Details how to manage call waiting and identifies indicators for missed calls.

Voicemail and Call Forwarding

Guides on accessing voicemail and notes call forwarding dependency on service provider.

Using the Web Interface

Web Interface Introduction

Explains the purpose and access method for the BPC100's web-based management software.

Interface Navigation and Help

Covers banner information, side menu navigation, and accessing help within the interface.

Overview and Status Pages

The initial page showing System & Network Status and GPS tabs for monitoring device and network conditions.

GPS Tracking Information

Shows GPS coordinates (latitude, longitude, altitude, accuracy) of the BPC100 for location services.

Managing Settings

Access to configuration options for LAN settings and other device parameters.

Network Settings

Configuration for network connectivity, including Access Point Name (APN).

Backup and Restore Settings

Options to back up, restore, or reset device configuration settings.

Software Update Management

Provides information and control for current software version and checking for updates.

Viewing System Information

Access to Internet Status, Device Info, and Logs tabs for system details and troubleshooting.

Troubleshooting and Support

Troubleshooting Overview

General information on common issues and troubleshooting tips for the BPC100.

Common Problems and Solutions

Addresses frequent issues like no dial tone, calling 911, and signal strength with practical solutions.

Power Outage and Call Feature Issues

Covers device operation during power outages, Caller ID, volume adjustment, and call completion troubleshooting.

Technical Support and Resources

Information on how to get customer service, online support, and access to user documentation.

Product Specifications and Regulatory Information

Device Specifications

Lists the BPC100's name, model, dimensions, weight, and interface types for technical reference.

Environmental and Technology Details

Details operating temps, drop resistance, vibration, technology, and supported LTE bands.

Regulatory Compliance and RF Exposure

FCC compliance, warnings, RF exposure limits, and certification information for safe operation.

Warranty and Liability Terms

Outlines the terms of the product's limited warranty and Inseego Corp.'s liability.

Safety Hazards and Precautions

Warns about operating in hazardous environments like explosive areas, near medical equipment, aircraft, and vehicles.

Battery Safety and Disposal

Provides guidelines for safe handling, use, and disposal of batteries, including WEEE information.

Summary

Introduction and Getting Started

Overview

Provides a summary of the BPC100's capabilities and replacement for local phone service.

Key Features

Details HD VoLTE, connectivity options, backup battery, portability, and external antennas for enhanced performance.

System Requirements

Outlines the need for an eligible voice plan and connectivity for voice and data service operation.

Package Contents

Lists all items included in the BPC100 package, from the device to documentation.

Top View Overview

Illustrates the top of the device, identifying key components like battery cover, reset button, and SIM slot.

Back View Overview

Shows the rear of the device, detailing ports for Internet, Alarm, Phone, and Power.

Status Indicators

Explains the meaning of the LED color and state on the power button for device status monitoring.

Initial Setup Steps

Provides a numbered list of initial setup procedures for the BPC100.

Installing the Batteries

Guides users on how to properly install the backup AA batteries into the device.

Installing External Antennas

Instructs on connecting the external antennas for improved signal strength.

Powering On the Device

Details the process of connecting the power adapter and turning on the BPC100.

Connecting a Phone

Explains how to connect a standard phone to the BPC100's phone port.

Connecting a Security System

Guides on connecting an alarm system to the dedicated alarm port.

Connecting to the Internet

Describes how to connect the BPC100 to a network using an Ethernet cable.

Activating Your BPC100

Explains the requirement of a service plan and testing the service.

Transferring Your Existing Number

Details the process and timeline for porting a phone number to the BPC100.

Caring for Your BPC100

Provides guidelines for maintaining the device and ensuring reliable operation.

Resetting the BPC100

Explains how to perform a factory reset using the reset button.

Using Your BPC100

Making Calls

Instructions on how to place calls using the BPC100 and dialing requirements, including area codes.

Call Restrictions

Lists the types of calls, such as collect or 500-numbers, that cannot be made through the BPC100.

Receiving Calls

Explains how the BPC100 receives incoming calls and basic answering.

Call Waiting and Missed Calls

Details how to manage call waiting and identifies indicators for missed calls.

Voicemail and Call Forwarding

Guides on accessing voicemail and notes call forwarding dependency on service provider.

Using the Web Interface

Web Interface Introduction

Explains the purpose and access method for the BPC100's web-based management software.

Interface Navigation and Help

Covers banner information, side menu navigation, and accessing help within the interface.

Overview and Status Pages

The initial page showing System & Network Status and GPS tabs for monitoring device and network conditions.

GPS Tracking Information

Shows GPS coordinates (latitude, longitude, altitude, accuracy) of the BPC100 for location services.

Managing Settings

Access to configuration options for LAN settings and other device parameters.

Network Settings

Configuration for network connectivity, including Access Point Name (APN).

Backup and Restore Settings

Options to back up, restore, or reset device configuration settings.

Software Update Management

Provides information and control for current software version and checking for updates.

Viewing System Information

Access to Internet Status, Device Info, and Logs tabs for system details and troubleshooting.

Troubleshooting and Support

Troubleshooting Overview

General information on common issues and troubleshooting tips for the BPC100.

Common Problems and Solutions

Addresses frequent issues like no dial tone, calling 911, and signal strength with practical solutions.

Power Outage and Call Feature Issues

Covers device operation during power outages, Caller ID, volume adjustment, and call completion troubleshooting.

Technical Support and Resources

Information on how to get customer service, online support, and access to user documentation.

Product Specifications and Regulatory Information

Device Specifications

Lists the BPC100's name, model, dimensions, weight, and interface types for technical reference.

Environmental and Technology Details

Details operating temps, drop resistance, vibration, technology, and supported LTE bands.

Regulatory Compliance and RF Exposure

FCC compliance, warnings, RF exposure limits, and certification information for safe operation.

Warranty and Liability Terms

Outlines the terms of the product's limited warranty and Inseego Corp.'s liability.

Safety Hazards and Precautions

Warns about operating in hazardous environments like explosive areas, near medical equipment, aircraft, and vehicles.

Battery Safety and Disposal

Provides guidelines for safe handling, use, and disposal of batteries, including WEEE information.

Inseego BPC100 Specifications

General IconGeneral
Voice over IP (VoIP)Yes
Power SupplyAC Adapter
CameraNo
ConnectivityWi-Fi
DisplayColor LCD
Talk TimeUp to 10 hours
Network4G LTE