If problems arise
instantbrands.co.uk | 9
Problem Cause Solution
Airpurierdoesnot
turn on
Unit is not plugged into an
electrical outlet
Check that the unit is properly plugged into an
electrical outlet
Outlet is not working properly
Plug the unit into a different
electrical outlet
Power cord is damaged or unit is defective
or not functioning properly
Discontinue use and contact
Customer Support
Airpurierbuttons
not working
Unit is not plugged into an
electrical outlet
Plug the unit into an electrical outlet
Power cord is damaged or unit is defective
or not functioning properly
Discontinue use and contact
Customer Support
Airpurierisnot
removing odour
Thequalityoftheairintheroomisvery
poor (such as a large number of people
smoking).
Open the window to circulate new air.
Youmayalsoneedtoreplacethelter.
Thelterhasstoppedworking. Replacethelter.
The room is too large for this unit. Consideralargerairpurier.
Airpurieralways
detects high levels of
particulates.
The unit is operating in a very
dusty environment.
Consider turning the fan to HIGH.
Airpurierisnot
delivering fresh air.
Thelterwasinstalledwith
the plastic bag.
Removethelter,removetheplasticbagand
reinstallthelter.
The air outlet is blocked.
Remove any matter that is
blocking the air outlet.