What to do if steam gushes from the steam release valve on my Instant Cooker?
If steam gushes from the steam release valve when the quick release button is in the Seal position on your Instant Cooker, it could be due to not enough liquid in the inner pot. Add 1 1/2 cups (12 oz / 375 mL) of thin, water-based liquid to the inner pot. If the issue persists, there may be a pressure sensor control failure and you should contact Consumer Care.
Why is the display blank on my Instant Cooker after plugging it in?
If the display remains blank after connecting the power cord to your Instant Cooker, the cause may be a bad power connection or no power. Inspect the power cord for damage. If damage is noticed, contact Consumer Care. Also, check the outlet to ensure it is powered. Another possible cause is that the cooker’s electrical fuse has blown, in which case you should contact Consumer Care.
How to open the Instant Cooker lid if it's stuck?
If you're having difficulty opening the lid of your Instant Cooker, it's likely due to pressure inside the cooker. Release the pressure according to the recipe. Only open the lid after the display shows “OK to open lid.”
Why is steam leaking from the side of the lid on my Instant Cooker?
If steam is leaking from the side of the lid of your Instant Cooker, it could be because the lid is not closed properly. Try opening and then closing the lid again. Another possible cause is that the inner cooking pot rim may be misshapen. Check for any deformation, and if you find any, contact Consumer Care.
What to do if I have difficulty closing the lid on my Instant Cooker?
If you're having difficulty closing the lid on your Instant Cooker, it might be because the contents inside are still hot. Press the Steam Release button on the Control Panel, then lower the lid onto the cooker base and wait for the steam and temperature to reduce before attempting to close the lid.
How to remove inner pot stuck to the lid of my open Instant Cooker?
If the inner pot is stuck to the lid when your Instant Cooker is open, it might be because the cooling of the inner pot has created suction, causing it to adhere to the lid. To release the vacuum, press the Steam Release on the Control Panel and wait for the food content inside the inner pot to cool down. Another possible reason is that there was too little liquid in the inner pot. Check for scorching on the bottom of the inner pot and add 1 1/2 cups (12 oz / 375 mL) of thin, water-based liquid to the inner pot.
Why is there minor steam leaking from the steam release valve on my Instant Cooker?
If you notice minor steam leaking or hissing from the steam release valve during the cook cycle of your Instant Cooker, first ensure that the lid is set to the Lock position. Also, it's normal for the cooker to regulate excess pressure, so this may require no action.
Why does my Instant Cooker make clicking or cracking sounds?
Occasional clicking or light cracking sounds from your Instant Cooker can be normal. It could be the sound of power switching and the pressure board expanding when temperatures change, which requires no action. Another possible cause is a wet cooking pot. Wipe the exterior surfaces of the inner pot and ensure the heating element is dry before inserting the inner pot into the cooker base.
General| Model | DUO SLCO65000 |
|---|---|
| Type | Electric Pressure Cooker |
| Capacity | 6 Quart |
| Power | 1000 Watts |
| Material | Stainless Steel (Inner Pot) |
| Control Type | Digital |
| Pressure Levels | High and Low |
| Voltage | 120V |
| Functions | Pressure Cooking, Slow Cooking, Rice Cooking, Steaming, Sautéing |
| Safety Features | Overheat Protection |
| Programs | Soup/Broth, Meat/Stew, Bean/Chili, Poultry, Sauté, Rice, Multigrain, Porridge, Steam, Slow Cook, Keep Warm, Yogurt, Pressure Cook |
| Weight | 11.8 pounds |
| Pre-set Programs | 13 One-Touch Programs |
Guidelines for safe operation, placement, and general use of the appliance.
Specific safety instructions related to the pressure cooking function.
Warnings and precautions regarding overfilling the inner cooking pot.
Safety precautions and guidelines for using the air frying feature.
Overview of the control panel interface, buttons, and display elements.
Explanation of how the progress bar indicates cooking status and time.
Instructions for enabling or disabling audible alerts on the appliance.
How to switch the temperature display between Fahrenheit and Celsius.
Steps to set a delayed start for cooking programs.
Procedure for setting a cooking timer for the appliance.
Instructions to restore smart program settings to factory defaults.
Procedure for safely opening the lid after pressure release.
Steps to securely close and lock the lid for pressure cooking.
Guide on how to correctly insert the pressure cooking cover into the Ultimate Lid.
Instructions for cleaning the inner pot and wiping the heating element.
Guidance on installing, removing, and using the condensation collector.
Information on the design and usage of the Air Fry/Cooking Rack.
Minimum liquid requirements for pressure cooking based on pot size.
Default, min, and max settings for Pressure Cook and Steam programs.
Step-by-step instructions for operating pressure cook or steam functions.
Instructions for using the Sauté function, including prep and preheating.
Explanation of the deglazing process after sautéing.
Guidance on using Sauté to brown food before other cooking methods.
Detailed steps for using the Slow Cook function, including prep and settings.
Information on the automatic Keep Warm function after slow cooking.
List of necessary items for sous vide cooking, such as pouches and tongs.
Step-by-step instructions for preparing and executing sous vide cooking.
Overview of the 3-step process for making yogurt.
Instructions for the pasteurization step in yogurt making.
Steps for adding yogurt starter and completing the fermentation process.
Detailed instructions for preparing and operating the Air Fry function.
Steps for adding food and completing the air frying process.
Instructions for preparing and cooking foods using Bake or Roast functions.
Steps for preparing ingredients and dishes for baking or roasting.
Procedure for placing food and completing the baking or roasting cycle.
Instructions for preparing and cooking foods using the Broil function.
Steps for preparing ingredients for broiling.
Instructions for using the Dehydrate and Proof functions.
Steps for preparing ingredients for dehydrating or proofing.
Instructions for using the Keep Warm function to reheat food.
Steps for preparing food for reheating.
Instructions for registering the product on the official website.
Information on how to contact customer support via app or email.
Details on the appliance's model, volume, wattage, weight, and dimensions.
Overview of the limited warranty terms, coverage, and duration.
List of conditions and damages excluded from warranty coverage.
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