If Use Windows logon or Prompt each time I connect is selected, verify that the correct domain
credentials information is used when you connect to the wireless network. NOTE: This option is only
available if you have the Single Sign On Pre-logon/Common Connect component installed.
For LEAP profiles: Select Use the following user name and password and verify the domain is correct.
If Prompt for the user name and password is selected, verify that the correct domain and password
information is entered when you connect to the wireless network. (Must match what appears on the
Security settings window.)
5. Click OK to save the settings.
Authentication failed due to an invalid server certificate: Select
another certificate
This authentication error can be caused by an invalid server certificate.
Use the following steps to resolve this error:
1. Select the appropriate profile from the Profiles list.
2. Click Properties to open the General Settings.
3. Click Next to open the Security Settings. Enterprise Security is selected.
4. The appropriate 802.1x Authentication Type is selected.
For TTLS and PEAP profiles: Verify that the correct Authentication Type is selected from the list. Click Next
to select another certificate from the list of installed certificates or specify another server or certificate
name. Click OK.
For TLS profiles: Click Select and choose another certificate from the list of installed certificates and click
OK.
5. Click Close.
6. Click OK to save the settings.
Notes about certificates: The specified identity should match who the certificate is issued to and should be registered
on the authentication server (for example, RADIUS server) that is used by the authenticator. Your certificate must be
valid with respect to the authentication server. This requirement depends on the authentication server and generally
means that the authentication server must know the issuer of your certificate as a Certificate Authority. You should be
logged in with the same user name you used when the certificate was installed.
Authentication failed because the AAA server is unavailable
The wireless adapter is associated to the access point, but the 802.1x authentication cannot be completed because of a
response from the authentication server.
Use the following steps to resolve this error:
1. Select the profile
2. Click Connect and attempt to associate with the network and authenticate with the server.
The AAA Server rejected the EAP method
This error occurs when the AAA Server does not accept the configured authentication.
Use the following steps to resolve this error:
To Next Page
Loading...
Need help?
General
