The Intralot WinStation (TVM) is a self-service ticket vending machine designed for lottery players to purchase Instant and Online game tickets without retailer assistance. It also verifies winning tickets, redeems winning tickets valued at $50 or less by applying credit to the player's balance for additional purchases, and directs players to either the retailer or Lottery to claim larger winnings. The WinStation does not dispense cash, accept coins, or refund any remaining balance. This information is displayed on the machine's exterior and on various screens during purchase activity.
Key Components and Technical Specifications:
The WinStation's exterior features include:
- Online game Auto Pick price and selection buttons: For quick selection of online game tickets.
- Beta Brite promotional display: Used for promotional messages.
- Consumer display: Provides interactive information to players.
- Medeco lock: Secures internal components.
- Instant ticket selection buttons: For choosing instant game tickets.
- Instant ticket price display: Shows the price of instant tickets.
- Bet card reader: For using bet cards to make purchases.
- Debit/Credit Card Reader: Accepts debit and credit cards for transactions.
- Check-a-Ticket and ticket validator: Allows players to check if their tickets are winners.
- Bill acceptor: Accepts various denominations of bills.
- Braille plate: Provides accessibility for visually impaired users.
- Instant ticket tray: Where dispensed instant tickets are collected.
- Online game ticket and report printer: Prints online game tickets and various reports.
The interior of the WinStation contains:
- PC: Controls the overall operation of the WinStation.
- Instant Ticket Bins (1-5 from top to bottom): Store instant ticket books for dispensing.
- 6th Bin (storage drawer): Used for storage.
- Power Button: To power the machine on/off.
- Uninterruptable Power Supply (UPS): Provides backup power.
- Bill Acceptor Door Lock: Secures the bill acceptor.
- Bill Acceptor: Collects cash inserted by players.
- Ticket/Report Printer: Prints tickets and reports.
- Paper Roll Holder: Holds the paper roll for the printer.
Security Features:
The WinStation comes with a set of two keys, a T-bar handle, and a remote control. One key provides access to the WinStation's interior, and the other controls access to the cash box. These keys cannot be duplicated. The WinStation also features a remote control unit for deactivating the consumer mode (e.g., to prevent minors from buying tickets) and an alarm button for malicious activity detection. The remote control uses a 3-volt CR2032 battery.
Usage Features (Consumer Operations):
- Purchasing Tickets: Players can purchase Instant and Online game tickets.
- Payment Methods: The machine accepts bills ($1, $5, $10, $20, $50, and $100) with a maximum cash balance of $100. It also accepts debit and credit cards (Visa, Mastercard, Discover) via an Ingenico card reader, with a credit/debit limit of $100 per day.
- Ticket Checking: Players can check instant and online tickets to see if they are winners. Winning tickets valued at $50 or less can be credited to the player's balance.
- Online Games: The WinStation supports various online games, including Mega Millions®, Powerball®, Classic Lotto® with KICKER™, Lucky for Life®, Pick 3™, Pick 4™, Pick 5™, Rolling Cash 5™, and KENO. Players can select Auto Pick options or use bet cards.
- Play-It-Again Barcode/QR Code: Players can use the barcode or QR code on previous online tickets to repeat their wager for the next draw.
Maintenance Features (Daily Retailer Operations):
The WinStation enters Service Mode (Retailer Mode) when the door is opened, allowing for various maintenance tasks:
- Login: Retailers log in using a two-digit username and a four-digit password. An alarm sounds if login is not completed within 30 seconds.
- Book Operations:
- Receive Shipment: Scan the order number on the delivery receipt to receive all instant ticket books in a shipment, or scan any book on the shipment.
- Book Activation: Books of instant tickets must be activated before loading. This involves scanning the barcode from the pack, which marks the book as activated and prints a receipt.
- Book Settlement: Authorized users can settle instant tickets by scanning a barcode from remaining tickets or manually entering book information if the entire book is sold.
- Load Full Book: Load full books of tickets into bins by entering the bin number, scanning any ticket in the book, verifying game parameters, and loading the book.
- Load Full Book with Smart Load Card: Use a Smart Load card (containing a barcode with game parameters) to load full books.
- Load Partial Book: Load partial books by entering the bin number and scanning the barcodes of the first and last tickets.
- Unload Instant Tickets: Unload tickets from a bin by selecting the bin number. The burster reverses to facilitate removal.
- Close Shift: This function allows retailers to collect cash from the bill acceptor and start a new reporting period. A Shift Report is printed, and a duplicate is printed after cash is removed and the shift is closed.
- Removing & Replacing Cashbox: Unlock and open the bill acceptor door, push down the release latch, slide the cashbox forward, and lift to remove. To replace, align notches, slide back, and lock the door.
- Clear Customer Credits: Allows retailers to refund player cash and generates a receipt for reconciliation.
- Important Telephone Numbers: Displays contact information for Intralot's Hotline and the Ohio Lottery Commission.
- Load and Unload Paper Roll:
- Load Paper Roll: Place the roll on the white spindle, feed paper from the bottom, guide it through the printer unit, open the green cutter bar, feed paper under the cutter head, and close the cutter head.
- Unload Paper Roll: Push the green cutter bar back and up to release the paper feed, remove paper, and remove the roll from the spindle.
Reports:
Reports can be generated at any time and are categorized into Lottery Reports, Accounting Reports, and System Reports.
- Lottery Reports:
- Cashes: Shows cashes for current daily, daily yesterday, daily 2 days ago, week-to-date, weekly last week, and weekly 2 weeks ago.
- Book Activations: Shows book activations for the same time periods as cashes.
- Book Settlements: Shows book settlements for the same time periods as cashes.
- Weekly Invoice: Provides a summary of financial settlement.
- Accounting Reports:
- Shift Report (Interim): A snapshot of current shift activity.
- Shift Reports (Closed): Allows reprinting of past closed shift reports, showing inventory detail, sales, and bill count.
- Inventory Report: Shows instant ticket inventory by bin, product ID, price point, number of tickets remaining, and total value.
- Transaction History Report: Shows the number and type of transactions, bills received, and tickets issued/purchased.
- Cashed Tickets Report with Calendar: Shows history of cashed tickets for a specified period.
- Lost Sales Stats with Calendar: Shows instant sales statistics and out-of-stock time by bin, including System Down Factor, Out of Stock Factor, Lost Sales Estimate, and Out of Stock Time By Bin.
- Sales Report with Calendar: Shows instant sales by bin, game, quantity, and dollar amount, and online games by name, quantity, and dollar amount. Also includes cash collected by denomination and cleared credits.
- Sales Today Report: Summary of sales for the current day.
- Sales Yesterday Report: Summary of sales for the previous day.
- Sales This Week: Summary of sales for the current week.
- Lifetime Sales Report: Summary of total instant and online tickets and dollar amounts sold over the machine's lifetime.
- System Reports:
- Component Versions Report: Lists current version numbers for device component software and firmware.
- Status (Device Conditions) Report: Provides data on the state of WinStation peripherals.
- Configuration Report: Shows current parameter settings.
- Logged Events Report: Lists system events like retailer logins, door openings/closings, system reboots, and bin activities.
- Security Report: Shows dates/times of door openings/closings and login IDs of individuals who performed operations.
Diagnostics:
The Diagnostics menu provides an authorized retailer manager with tools to test various peripherals, shut down and restart the machine, copy debug information, and update the instant ticket database.
- Diagnostics Menu Functions: Burster maintenance, instant ticket database update, shutting down and restarting the machine and software, testing the bill acceptor, and sending part malfunction alarms.
- Park Bursting Blade: Resets the selected burster to its original position.
- Instant Ticket Database: Updates the instant ticket database with new game parameters. This function should be performed every time new books are loaded.
The Settings menu allows approved users to change passwords.
- Changing Passwords: Users can change their own password or those of clerks. The administrator can select a user and enter a new four-number password, verify it, and confirm.
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