To Next PageTo Next Page
Need help?Do you have a question about the iO Standard and High Definition Digital Cable Boxes and is the answer not in the manual?
Prevent objects or liquids from entering the box to avoid hazards like fire or electric shock.
Use only accessories recommended by your cable service provider for safe operation.
Avoid overloading electrical outlets and cords to prevent fire and electric shock risks.
Ground your cable system and use surge protectors for protection against surges.
Arrange power cords to prevent damage and tripping hazards for users.
Operate the box only from the specified electrical outlet voltage indicated on the label.
Ensure proper grounding by inserting the polarized plug into the correct outlet slot.
Refer all servicing to qualified personnel; do not open the box to maintain warranty.
Unplug the box and refer to qualified personnel for any damaged equipment.
Access movies and shows anytime for home entertainment with VCR-like controls.
Interact with your TV for a new viewing experience with special features.
Play exciting games packages available on the service with refreshed levels.
Enjoy 45 channels of commercial-free music with various formats.
Experience unparalleled home-theater detail with HD channels and On Demand.
Customize your Channel Guide and utilize Parental Controls for viewing preferences.
Buttons for turning the digital cable box on/off, adjusting volume, and muting.
Buttons for browsing menus, on-screen items, and channel selection.
Buttons for fast-forward, pause, stop, play, and rewind for media playback.
Provides quick access to Channel Guide, On Demand, Games, and other iO services.
Steps to bring up the Main Menu using the 'iO' button on the remote control.
How to select and activate various services from the Main Menu.
Block services from the Main Menu by entering your Personal Identification Number (PIN).
A convenient way to find programs and view upcoming listings up to seven days ahead.
Overview of guide features like browsing, parental control, timers, and icon meanings.
Steps to access the Channel Guide main screen from the Main Menu.
Description of the channel banner, message bar, and main program listing areas.
Finding programs using Title, Channel, or Theme browsing features.
View program information on other channels without leaving the current full-screen view.
Navigating channels, programs, and viewing program details.
Steps to list available programs in channel order by time of day.
Steps to list programs by category such as Adventure, Comedy, or News.
Steps to view upcoming program information for up to seven days in advance.
Special programs or sporting events offered by Cablevision, billed separately.
Step-by-step guide to purchase Pay Per View events using the remote control.
Accessing purchased, pending, or past PPV events via General Settings.
Steps to cancel a PPV order via the General Settings menu.
Steps to change the Personal Identification Number (PIN) for PPV purchases.
Overview of Parental Control for setting family viewing restrictions by PIN.
How to set or change the PIN used for Parental Control.
Select channels to block or unblock using the General Settings menu.
Toggle block/unblock status for the current channel using Quick Settings.
Select TV ratings to block or unblock programs based on content rating.
Set time blocks for programs on specific days to restrict viewing.
Enable or disable Parental Control feature using Quick Settings.
Steps to temporarily turn off Parental Control to view a blocked program.
Explanation of favorite channels and how to use the FAV key for quick surfing.
Steps to add or remove channels from your personal favorites list.
Using the FAV key to cycle through your selected favorite channels.
Overview of timers for automatic turn-on/off and program reminders.
Set reminders for upcoming programs directly from the Channel Guide.
Configure reminder timers by selecting channel, date, and start time.
Set timers to record programs by selecting them from the Channel Guide.
Information on the VCR Commander service for automatic VCR recording.
Configure VCR timers for recurring or individual programs via General Settings.
Set the number of minutes until the Digital Cable Box automatically turns off.
Quickly set the sleep timer duration using the Quick Settings menu.
Schedule the box to turn off automatically at a specified time and day.
Schedule the box to turn on automatically at a specified time and day.
Steps to stop active recordings, reminders, or VCR timers.
Information about digital music channels and how to tune into them.
Overview of Quick Settings and General Settings for configuring the box.
Menu for quickly changing frequently used features of the digital cable box.
Steps to make changes to settings using the Quick Settings menu.
Explanation of various features controlled by the General Settings menu.
Steps to navigate and change various preferences within the General Settings menu.
Access online help for settings by pressing the INFO key.
Select favorite channels and set the default power-on channel.
Select audio languages for digital channels and screen display language.
Set dynamic range for Dolby Digital volume and control overall volume.
Select front panel display options (time or channel) when the box is turned on.
Control the AC outlet on the back of the box to be always on or linked to setup.
Introduction to digital cable content available on demand, including free and subscription options.
Benefits include VCR-like control, no late fees, and an alternative to video stores.
Monthly fee for unlimited access to popular or frequently requested programs.
Steps to navigate to the On Demand sections via the Main Menu.
Four different methods to order Subscription On Demand services.
Direct access to the Main Catalog from a channel, Channel Guide, or Main Menu.
Steps to select a program and order it from the catalog.
Review active rentals for all boxes and check rental availability duration.
Use remote keys for pause, rewind, fast-forward, and stop functionality.
Access features like Entertainment, News, and Sports at no additional cost.
Add services to your iO package by tuning to Channel 900 and pressing SELECT.
Understanding HDTV display formats (480i, 480p, 720p, 1080i) and aspect ratios.
Guide to connect the Digital Cable Box to your HDTV for optimal picture display.
Steps to view standard definition channels without side bars by stretching the picture.
Select border color options (Light, Med, Dark) for screen display adjustments.
Identification and function of the rear panel connections on the digital cable box.
Connection diagram and steps for connecting to a non-stereo television.
Connection diagram and steps for connecting to a stereo television.
Setup instructions for connecting to a non-stereo TV and a non-stereo VCR.
Setup instructions for connecting to a stereo TV and a stereo VCR.
Setup for connecting stereo TV, VCR, and a home theater receiver.
Labels and functions for the rear panel ports of the HDTV Digital Cable Box.
Steps to connect an HDTV Digital Cable Box to a stereo VCR.
Information regarding customer privacy, data collection, and protection policies.
Overview of the legal terms and conditions governing the service agreement.
Extensive list of legal terms, conditions, rights, and responsibilities for subscribers.
FCC rules and limits for equipment operation to prevent harmful radio frequency interference.
Canadian regulations for Class B digital apparatus to meet interference standards.
Installer guidelines for grounding, warnings about electric shock, and placement advice.
Recommendations for ensuring proper ventilation and safe cleaning procedures for the unit.
General