FAQ (KeyMander 2)
Here is a list of the most popular FAQs regarding the IOGEAR products.
1. Why are the keyboard and mouse not responding?
The default port configuration of the KeyMander 2 is as follows. Please setup the corresponding port
configure in the app.
For PS5 / PS4 Pro / PS4 Slim consoles
• It is required to change the controller’s communication method from Bluetooth to USB in the PS4
settings menu.
• Please go to “Settings > Devices > Controllers > Communication Method”, and select “Use USB
Cable”.
For Nintendo Switch
• The default profile for the KeyMander 2 is PS4 , it is required to first change the profile to NS (LED
lights red).
• KeyMander 2 allows user to connect keyboard and mouse for working.
• Please enable Pro Controller Wired Communication under Controllers.
How to setup for Sony PlayStation 4/PS4?
Please follow the step-by-step instructional video to properly setup and sync your KeyMander 2 with
PS4 game console and your iOS / Android smartphone or tablet for enhanced keyboard and mouse
gameplay.
https://www.youtube.com/watch?v=ZKkjlygj2z4
How to setup for Microsoft Xbox One?
Please follow the step-by-step instructional video to properly setup and sync your KeyMander 2 with
Xbox One game console and your iOS / Android smartphone or tablet for enhanced keyboard and
mouse gameplay.
https://www.youtube.com/watch?v=lzsB-4edcZI
How to setup for Nintendo Switch?
Please follow the step-by-step instructional video to properly setup and sync your KeyMander 2 with
Nintendo Switch game console and your iOS / Android smartphone or tablet for enhanced keyboard
and mouse gameplay.
https://www.youtube.com/watch?v=KzuLuBksHTo
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