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Eliminate The Components
32. Does the hot tub have an ozone unit attached to it or any type of sanitizing device?
• Unplug or disconnect the unit and see if the GFCI will hold.
33. Check the heater first before you check any of the pumps.
• The heater will be energized if there is a heat call. Disconnect both legs first before you try the pumps.
34. Is the hot tub equipped with a circulation pump? (All 2002+ models are equipped this way.)
• Unplug or disconnect the circulation pump and see if the GFCI will hold.
35. If the GFCI still trips, disconnect the main, two speed pump first, then the secondary, single speed pump if
the hot tub has one.
36. Do you notice any water deposits near any of the motors or any other electrical devices?
• Look at the area around the air controls. If water is backing up into the control, it will leak out, possibly onto
an electrical component.
37. Is the control panel properly sealed as to not allow water to leak down onto the load box?
38. Are there any components, specifically the pumps, heater, ozone, etc., leaking?
39. Do you notice any corrosion around any of the components, specifically the heater, pumps, circulation
pump, ozone, etc.?
40. What is the amperage draw of the hot tub with everything energized. Be specific.
• Use a clamp on ammeter to determine the amperage draw.
41. What is the amperage draw of each individual component? Be specific.
• Again, use a clamp on ammeter to determine each components amperage draw.
• If a component has excessive amperage draw, replace that component.
If you should need to contact Jacuzzi Hot Tubs Technical Support, these are questions that will be asked of you. It
is also a good idea to have the “Troubleshooting Data Collection Form” (see example on page 61) filled out.
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