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Jamex 6500 Series - User Manual

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Jamex System 6500
User's Manual

Table of Contents

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Summary

Introduction to Jamex Vend Systems

Features of the Jamex 6500 Series Vend Station

Details the core features and capabilities of the Jamex 6500 Series Vend Station.

Optional Features for Jamex Systems

Outlines additional features and upgrades available for the Jamex vending system.

Installation and Setup Guide

Components Included in the Box

Lists the components included with the Jamex Model 6500 Series Vend Station shipment.

Physical Mounting Instructions

Provides guidance on how to physically mount the Jamex Vend System to stands, walls, or cabinets.

Electrical Installation Procedures

Explains how to connect the power supply and electrical components of the vend station.

Vend Station Power-Up Sequence

Details the process of powering up the vend station and what to expect on the LCD display.

Setting the Display Contrast

Instructions on how to adjust the LCD display contrast for optimal readability.

Loading Change into the Vend Station

Guidance on pre-loading change into the vend station and coin quantity minimums/maximums.

Changer Handling of Redundant Tubes

Explains how certain changers manage redundant coin tubes and auto-storing capabilities.

Copy Price Descriptions and Options

Lists common price options and their descriptions for the 6500 series vend station.

Programming Jamex Vend Stations

Accessing Service Modes for Price Settings

Steps to enter the service modes for configuring vend station settings like prices and max card values.

Increasing Price Settings

Method for increasing the price of a copy or service using the vend station's interface.

Decreasing Price Settings

Method for decreasing the price of a copy or service using the vend station's interface.

Saving Price Settings

How to save the currently set price and move to the next configuration setting.

Setting the Maximum Card Value

Configuring the maximum monetary value allowed for revaluation on stored value cards.

Setting the Escrow Value

Setting the maximum amount for a cash transaction before rejection.

Restricting Bill Denominations with Escrow

How to use the escrow setting to limit acceptance of higher denomination bills.

Matching Card Reader and Vend Station Max Card Settings

Guidance on matching card reader and vend station max card settings for global consistency.

Advanced Service Mode Settings Overview

Accessing and understanding advanced service mode options that vary by model.

Advanced Service Mode Table Details

A table detailing various advanced service mode settings and their functions.

Programming the 7800 Card Reader Max Card Value

Increasing the Max Card Value

Steps to increase the maximum card value setting on the 7800 card reader.

Decreasing the Max Card Value

Steps to decrease the maximum card value setting on the 7800 card reader.

Changing the Arrow Direction on Reader Display

How to change the arrow direction on the card reader display during programming.

Operation Guide for Jamex Vend Stations

Using Cash Funds for Transactions

Instructions on how to deposit coins and bills into the vend station for transactions.

Using Stored Value Copy Cards

How to use a Jamex Stored Value Copy Card for payments and adding value.

Using Netpad Touch for Credit Card Payments

Guide to using the NetPad Touch for credit card payments and pre-authorization.

Bypass Operation Mode

How to use the bypass key to grant access to the copier without needing funds.

Making a Copy: Step-by-Step

Step-by-step process for selecting copy options and initiating a copy job.

Finishing a Cash Transaction

How to complete a cash transaction, including returning unused credit.

Finishing a Stored Value Card Transaction

Steps for completing a transaction using a stored value card and ejecting it.

Finishing a Credit Card Transaction

How to finalize a credit card transaction using the NetPad Touch.

Stopping an Active Transaction

Procedure for stopping a copy job in progress using cancel or stop keys.

Adding Value to Stored Value Cards

Instructions on how to add monetary value to a Jamex Stored Value Card.

Totaling the Vend System and Meters

Optional Card and JPC Meters

Details on meters that track optional stored value/credit card and JPC data.

Reading and Interpreting Vend Station Meters

How to access and view the various revenue and usage meters on the vend station.

Resetting Cash, Box, and Bill Meters

Procedure for resetting key financial meters during reconciliation periods.

Dispensing Coins from Changer Tubes

Steps for dispensing coins from the changer tubes for various denominations.

Forcing Coin Tube Meter to Zero

Method to zero out the coin tube meter, especially for newer firmware versions.

Maintenance Procedures

Cleaning the CoinCo BP4-BX5 Bill Acceptor

Instructions for cleaning the CoinCo BP4-BX5 bill acceptor to ensure proper function.

Clearing CoinCo Bill Acceptor Jams

Steps to clear a bill jam within the CoinCo bill acceptor mechanism.

Cleaning the Apex 7400 Bill Acceptor

Guide for cleaning the Apex 7400 bill acceptor components.

Clearing Apex 7000 Bill Acceptor Jams

Steps to clear a bill jam specifically in the Apex 7000 bill acceptor.

Cleaning the Coin Changer

Instructions for cleaning the internal coin ramp and acceptor gate of the coin changer.

Cleaning the Jamex 7800 Stored Value Card Reader

How to clean the read/write head of the Jamex 7800 Stored Value Card Reader.

Using Cleaning Cards in Card Readers

Recommended procedure for using cleaning cards to maintain the card reader.

Proper Card Care and Handling

Guidelines for proper handling and care of stored value cards to prevent damage.

Troubleshooting Common Issues

Clearing Jams to Coin Return in Three Tube Changer

Steps to clear coin jams that lead to the coin return in a three tube changer.

Clearing Coin Jams in the Cashbox Chute

Instructions for clearing coin jams located in the cashbox chute.

Troubleshooting Changer Payout Issues

Diagnosing and resolving issues where the changer fails to pay out coins correctly.

Clearing Coin Jams on a Three Tube Changer

Detailed steps to dislodge coins and clear jams within a three tube coin changer.

Clearing Coin Jams on a Five Tube Changer

Steps to clear coin jams specifically in a five tube coin changer, including error code indicators.

Bill Acceptor Operational Issues

Troubleshooting common problems with the CoinCo bill acceptor, including lever and sensor issues.

Apex 7000 Bill Acceptor Error Codes

Interpreting and resolving error codes indicated by flashing lights on the Apex 7000 bill acceptor.

No Power to the Vend Station

Troubleshooting the scenario where the vend station does not receive power.

Vending Software Not Seeing Correct Credit

Resolving issues where vending software fails to register correct credit values.

USB Cable Connectivity Troubleshooting

Guidance on checking and troubleshooting USB cable connections to the PC.

PC Configuration for USB Connection

Steps for configuring the PC to recognize and communicate with the Jamex USB device.

Verifying Firmware Compatibility with PC

Verifying that the vend station firmware supports PC communication via USB.

Addressing Random or Erratic Symptoms

Addressing intermittent or unpredictable symptoms that may require processor reseating.

Jamex 7800 Card Reader Troubleshooting

Card Reader Diagnostic Messages Explained

Understanding messages displayed by the card reader when a card is rejected.

Resolving Misread Card Errors

Troubleshooting the 'Misread' error message on the card reader.

Handling Incorrect or Invalid Site Codes

Resolving 'Incorrect/Invalid Site Code' errors related to card readers.

Troubleshooting Invalid Card Types

Diagnosing and resolving 'Invalid Card Type' errors for the card reader.

Addressing Value Too High Card Errors

Addressing the 'Value Too High' error when processing cards.

Card Not Pulled In or Stuck Card Issues

Troubleshooting issues where cards are not pulled in or become stuck in the reader.

Forcing Out a Stuck Card

Steps to manually remove a card that is stuck within the card reader transport.

Reader Not Accepting Cards Despite Appearing Clear

Diagnosing why a card reader isn't accepting cards despite appearing clear.

Jamex 6500 Series Vend Station Exterior Layout

Jamex 6500 Series Vend Station Interior Layout

Jamex 6500 Series Specifications

General IconGeneral
BrandJamex
Model6500 Series
CategoryPayment Terminal
LanguageEnglish

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