Support and Troubleshooting
Q: How to transfer music to the mp3 player?
A: Download music to your computer first, and then
connect mp3 player with your computer thru
charging cable. A new disk will pop on as flash
driver, and drop all your musics to the disk.
You can create folders in the disk to sort your music.
Q: Why my computer can’t detect mp3 player?
A: JOLIKE Mp3 player can be paired for all
computer system with latest USB driver. Please
update your USB driver before plug in Mp3 player or
try another charging cable. It you still can’t connect
the Mp3 Player to you computer, please contact
customer service team for additional help(See
Cover).
Q: How can I continue audio play after turn the
player off?