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Jolly Mec MEC 21-18 kW - User Manual

Jolly Mec MEC 21-18 kW
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SM085 EN REV04 2016_05
BOILER
MEC 21-18 kW
INSTALLATION, USE AND
MAINTENANCE MANUAL
To be kept by the purchaser
Pellet Boiler

Questions and Answers

  • T
    Taylor HamiltonAug 19, 2025
    What to do if radiators do not get hot with Jolly Mec MEC 21-18 kW Boiler?
    • C
      Cathy GordonAug 19, 2025
      If the radiators do not get hot even if the water in the Jolly Mec boiler is hot and the pump is running, it might be due to air in the system. Vent all radiators, pump, and boiler to resolve this. Also, check whether any intercepts (zone valves) are closed.
  • P
    Peter AustinAug 21, 2025
    Why my Jolly Mec MEC 21-18 kW does not start automatically?
    • L
      Lisa SmithAug 22, 2025
      If your Jolly Mec boiler does not start automatically, the basket may be dirty, so clean it carefully and reposition it correctly. The basket may also be positioned incorrectly, so replace it. The resistance could also be faulty, so replace it. Also, ensure the stove is started with the correct pellet pre-load.
  • T
    Tammy MeyersAug 26, 2025
    How to fix pellets not moving to firebox in Jolly Mec MEC 21-18 kW?
    • J
      John ThompsonAug 26, 2025
      If the pellets are not moving to the firebox in your Jolly Mec Boiler, it could be due to several reasons. The pellets may have run out, so refill the hopper. The gear motor might not be running; check if it is connected to the mains, mechanically disconnected from the auger, or broken. The auger could also be blocked by a foreign body that has fallen into the hopper, or by very hard pellets. If the auger is blocked by very hard pellets, use the recommended pellet types.
  • J
    Jennifer HammondAug 28, 2025
    What to do if Jolly Mec Boiler switches off at minimum power?
    • B
      Brandi StewartAug 28, 2025
      If your Jolly Mec appliance switches off when running at minimum power, it could be due to several reasons: the combustion fan speed might be very high, causing the pellets to burn too quickly; the pellet supply may be running out; the flue draught rate could be high; or the amount of loaded pellet might be high. Adjust the load level, or correct the combustion fan speed.
  • A
    Alicia BrownAug 31, 2025
    Why is there condensation in my Jolly Mec stove?
    • L
      Lindsey BrownAug 31, 2025
      If you notice a lot of condensation in your Jolly Mec stove, it could be because the pump start temperature limit is too low. Raise the temperature to a minimum of 65°C. Additionally, the anti-condensation valve may require replacement.
  • X
    xmayoSep 4, 2025
    Why is the flame inconsistent in my Jolly Mec Boiler?
    • K
      Kevin NguyenSep 4, 2025
      If the flame is very inconsistent in your Jolly Mec Boiler, check the bottom of the pellet container for large deposits of sawdust. Additionally, the gear motor may have broken gearings, running empty.
  • D
    Damon ThompsonSep 7, 2025
    Why does the circuit breaker trip with my Jolly Mec Boiler?
    • M
      Matthew YoderSep 7, 2025
      If the circuit breaker trips when using your Jolly Mec Boiler, especially at the first start-up or after prolonged disuse, condensation may have formed on the resistances. Repeat start-up until the resistance expels all humidity.
  • B
    Bradley RoseSep 12, 2025
    How to fix the display if it is not ON in Jolly Mec Boiler?
    • B
      Bruce GonzalezSep 12, 2025
      If the display of your Jolly Mec Boiler is not on, check that the mains plug is fully inserted into the power outlet and into the back of the boiler. Then check that the display wire is suitably connected on the electronic board. Finally, check that the protective fuses inserted in the electronic card and those inserted into the socket on the back of the device are efficient.
  • N
    Nicole EstradaNov 14, 2025
    Why do pellets burn incorrectly in my Jolly Mec Boiler?
    • T
      Timothy MooreNov 14, 2025
      If the pellets burn incorrectly in your Jolly Mec Boiler, and unburnt elements gather in the basket while the door glass quickly gets dirty, several factors could be at play. It may be due to an incorrect amount of pellets loaded for the output modes, so verify and correct this. Low flue draught can also be a cause; in this case, do not use the fireplace as it could be dangerous, and carefully clean the flue, the appliance, and the fume extractor. A very dirty firebox or humid pellets can also lead to this issue, so switch off the appliance and clean it, or replace the fuel, respectively. Ensure that the pellet drawer is well closed and not full of ash, as scarce comburent air can be a factor. Also, the comburent air settings might be insufficient; if so, change the comburent air flow valu...

Summary

Introduction, Safety, and Regulations

General Warnings and Manual Use

General safety warnings, manual usage, and warranty terms.

Accident Prevention and Safety Regulations

Safety rules for operation, maintenance, installation, and handling.

Handling, Transport, and Disposal Procedures

Procedures for receiving, lifting, transporting, and disposing of the appliance.

Ecological Regulations and Waste Disposal

Guidelines for waste disposal and environmental protection.

Product Description and Technical Data

Product Presentation and Identification

Introduces the boiler, its features, and details on the identification plate.

Technical Specifications and Homologation

Presents technical specifications based on laboratory tests and homologation.

Recommended Fuels and Boiler Components

Information on pellet quality, recommended fuels, and boiler components.

Optional Accessories and Dimensions

Describes optional accessories and provides boiler dimensions.

Installation and System Configuration

Positioning and Hydraulic Connections

Details hydraulic connections and external air intake setup.

Flue Exhaust and Ventilation Requirements

Requirements and standards for the flue and fume exhaust system.

System Configurations and Electrical Connections

Describes various system configurations, electrical connections, and wiring diagrams.

User Operation, Maintenance, and Troubleshooting

User Interface and Menu Navigation

Explains the control panel, menus, and key functions for user operation.

Temperature, Timer, and Program Settings

Guides on setting temperatures, timer programs, and other user-specific settings.

Boiler Start-up, Usage Modes, and Maintenance

Detailed guide on starting, using, and performing routine maintenance on the boiler.

Fault Diagnosis and Alarm Management

Troubleshooting guide for common problems and alarm messages.

Jolly Mec MEC 21-18 kW Specifications

General IconGeneral
BrandJolly Mec
ModelMEC 21-18 kW
CategoryBoiler
LanguageEnglish