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JONR ED11 - After-Sales Service; Warranty Terms and Conditions

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16
After-Sales Service
The free warranty period of the entire machine is one year, and the warranty will be invalid for any of the
following situations:
1. Corresponding consumables and gifts;
2. Damaged due to improper handling, operation, maintenance, and storage by the user;
3. Damaged due to the charging voltage lower than 100V or higher than 240V;
4. Damaged by failure to follow the user manual for operation, maintenance, and service;
5. Disassembled and repaired by non-professional service personnel not designated by the company;
6. The warranty period of the product expires;
7. The model or number recorded on the invoice or warranty card is inconsistent with the actual product;
8. Damaged due to force majeure;
Tips:
1. Please keep your purchase invoice and related receipts as an essential basis for warranty service.
2. This product is only a household one, and the company is not responsible for any problem caused by its use
outside the household.

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