Warranty Coverage
JUMPFLEX USA LLC LTD and it’s authorized service partners warrant it’s JUMPFLEX HERO SERIES
products to be free of defects in material and workmanship under normal domestic recreational use and
service conditions. The various component parts of the trampoline are warranted against failure and defects
in the workmanship as follows:
The warranty excludes cover for any faults caused by a lack of maintenance, acts of nature, weather
damage, misuse, incorrect assembly, or normal wear and tear. External sources such as theft, re damage,
cuts or vandalism are also not covered. The warranty also doesn’t cover misuse or minor imperfections in
trampolines that meet design specications or do not materially alter functionality.
The warranty in respect of the mat and the enclosure net does not cover normal wear and tear (e.g.
stitching wear due to use), burns, cuts or snags. The warranty on the frame does not cover surface rust.
Warranty claims resulting from manufacturing quality control defects e.g. cuts in mats, broken D-rings, tears
in net, missing components etc must be reported within 45 days of the product being purchased. Warranty
claims reported outside the initial 45 days purchase period may be rejected by JUMPFLEX USA LLC
LTD. Shipping costs associated with approved warranty claims during this 45 day period will be borne by
Jumpex Ltd. Beyond this 45 day period, all shipping costs must be borne by the purchaser.
JUMPFLEX USA LLC LTD IS NOT RESPONSIBLE OR LIABLE FOR INDIRECT, SPECIAL OR
CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE USE OR THE
PERFORMANCE OF THE PRODUCT OR ANY OTHER DAMAGES WITH RESPECT TO ANY ECONOMIC
LOSS, LOSS OF PROPERTY, LOSS OF REVENUE OR PROFITS, LOSS OF ENJOYMENT OR USE,
COST OF REMOVAL, INSTALLATION/DISASSEMBLY OR OTHER CONSEQUENTIAL DAMAGES.
SOME STATES/TERRITORIES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES. ACCORDINGLY THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
THE WARRANTY EXTENDED HEREUNDER IS IN LIEU OF ALL OTHER WARRANTIES AND ANY IMPLIED
WARRANTY OF MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE IS LIMITED IN ITS
SCOPE AND DURATION TO THE TERMS SET FORTH HEREIN. SOME STATES/TERRITORIES DO NOT
ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS. ACCORDINGLY THE ABOVE
LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY IS NOT TRANSFERABLE.
Warranty Information
FRAME: .........................................................................................................
JUMP MAT & SPRINGS: .............................................................................
SAFETY PAD, SAFETY NET & ENCLOSURE NET POLES: ....................
JUMPFLEX® ACCESSORY RANGE: ...........................................................
10 Years
5 Years
1 Year
1 Year
JUMPFLEX USA LLC LTD
Limited Trampoline Warranty
Jumpex® Assembly &
Maintenance Manual
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