34
ENGLISH
Data Size: B6L (182 mm x 128 mm)
Book Size: B6L (182 mm x 128 mm)
TROUBLESHOOTING
Symptom Remedy
Pandora
“STATIONLMT”
The number of registered stations has reached its limit.
Retry after deleting unnecessary stations from your
device.
“UPGRADEAPP”
Make sure you have installed the latest version of the
Pandora application on your device.
“CONNECT ERR”
Communication is unstable.
“RATING ERR”
Registration of thumbs up/thumbs down has failed due
to insufficient network connectivity.
“THUMBS N/A”
Registration of thumbs up/thumbs down is not allowed.
“LICENSE ERR”
You try to access from a country which Pandora is not
deliverable.
Spotify
“DISCONNECTED”
USB is disconnected from the head unit. Please make
sure the device is connected properly through USB.
“CONNECTING”
•
Connected via USB input terminal: The device is
connecting to the head unit. Please wait.
•
Connected via Bluetooth: The Bluetooth is disconnected.
Please check Bluetooth connection and make sure both
the device and unit are paired and connected.
“CHECK APP”
The Spotify application is not connected properly, or
user is not login. End the Spotify application and restart,
then log in to your Spotify account.
Bluetooth®
No Bluetooth device is
detected.
•
Search from the Bluetooth device again.
•
Reset the unit.
( 3
or
4)
Pairing cannot be made.
•
Make sure you have entered the same PIN code to both
the unit and Bluetooth device.
•
Delete pairing information from both the unit and the
Bluetooth device, then perform pairing again.
( 14)
Symptom Remedy
Bluetooth®
Echo or noise occurs.
•
Adjust the microphone unit’s position.
( 14)
•
Check the
[ECHO CANCEL]
setting.
( 16)
Phone sound quality is
poor.
•
Reduce the distance between the unit and the Bluetooth
device.
•
Move the car to a place where you can get a better
signal reception.
Sound is being interrupted
or skipped during playback
of a Bluetooth audio
player.
•
Reduce the distance between the unit and the Bluetooth
audio player.
•
Turn off, then turn on the unit and try to connect again.
•
Other Bluetooth devices might be trying to connect to
the unit.
The connected Bluetooth
audio player cannot be
controlled.
•
Check whether the connected Bluetooth audio player
supports Audio/Video Remote Control Profile (AVRCP).
(Refer to the instructions of your audio player.)
•
Disconnect and connect the Bluetooth player again.
“PLEASE WAIT”
The unit is preparing to use the Bluetooth function. If
the message does not disappear, turn off and turn on
the unit, then connect the device again.
“NOT SUPPORT”
The connected phone does not support Voice
Recognition feature.
“ERROR”
Try the operation again. If “ERROR” appears again, check
if the device supports the function you have tried.
“H/W ERROR”
Reset the unit and try the operation again. If “H/W
ERROR” appears again, consult your nearest service
center.
“SWITCHING NG”
The connected phones might not support phone
switching feature.
If you still have troubles, reset the unit.
( 3
or
4)
JS_JVC_KD_R991BT_M_EN_2.indd 34JS_JVC_KD_R991BT_M_EN_2.indd 34 7/24/2017 10:07:59 AM7/24/2017 10:07:59 AM
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