What to do if my KE Accessories product will not move?
If your KE Accessories product isn't moving, first, replace the remote control battery. If that doesn't work, wait for the wind or rain to stop, as the anemometer/rain sensor might be active. Also, ensure the power supply is connected. If these steps don't resolve the issue, it may indicate a broken motor or wiring error, and you should contact Technical Support.
Why does my KE Accessories product open and close on its own?
If your KE Accessories product opens and closes on its own, first replace the remote control battery. If that doesn't solve the problem, the rain sensor or anemometer might be faulty or unpowered, in which case you should contact Technical Support. It could also be that the anemometer/rain sensor is working as intended; in that case, wait for the wind or rain to stop.
General| Brand | KE |
|---|---|
| Model | Italia |
| Category | Accessories |
| Language | English |
Explains warning and information symbols to ensure correct use and prevent hazards.
Essential safety advice for product operation, including closure in adverse weather and user responsibilities.
Details the awning's structure, including metal frame, cassette profile, roller tube, arms, terminal profile, and fabric.
Provides a guide to diagnose and resolve common issues for both manual and motorized awnings.
Specifies that extraordinary maintenance, like a two-year check, must be done by qualified technicians.
Lists dimensions, weight, and safety performance class for the awning.
Explains the purpose of the technical label, which contains CE marking and manufacturer data.
Details responsibilities for transport and packaging, and warranty coverage for transport damage.
Stresses that installation must be performed by specialized technicians, referencing specific manuals.
Describes optional safety devices like Wind Sensor, Rain Gauge, Emergency Crank, and Twilight Sensor.
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