Kenmore 970-4204 - Door and Drawer Issues; Refrigerator Running Issues; Temperatures Too Cold

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Problem Cause Correction
OPENING/CLOSING OF DOORS/DRAWERS
Door(s) will not close. • Door was closed too hard,
causing other door to open
slightly.
• Refrigerator is not level. It
rocks on the oor when
moved slightly.
• Close both doors gently.
• Ensure oor is level and solid, and can adequately sup-
port the refrigerator. Contact a carpenter to correct a
sagging or sloping oor.
Drawersaredicultto
move.
• Food is touching shelf on top
of drawer.
• Track that drawers slide on
is dirty.
• Remove top layer of items in drawer.
• Ensure drawer is properly installed on track.
• Clean drawer, rollers, and track. See table of Care and
Cleaning Tips in CARE & CLEANING section.
RUNNING OF REFRIGERATOR
Compressor does not
run.
• Refrigerator is in defrost
cycle.
• Plug at electrical outlet is
disconnected.
• House fuse blown or tripped
circuit breaker.
• Power outage.
• This is normal for a fully automatic defrost refrigerator.
The defrost cycle occurs periodically, lasting about 30
minutes.
• Ensure plug is tightly pushed into outlet.
• Check/replace fuse with a 15 amp time-delay fuse.
Reset circuit breaker.
• Check house lights. Call local electric company.
Refrigerator runs too
much or too long.
• Room or outside weather is
hot.
• Refrigerator has recently
been disconnected for a
period of time.
• Automatic ice maker is op-
erating.
• Doors are opened too fre-
quently or too long.
• Fresh Food/freezer door
may be slightly open.
• Fresh Food/freezer gasket
is dirty, worn, cracked, or
poorly tted.
• It is normal for the refrigerator to work longer under
these conditions.
• It takes 8-12 hours for the refrigerator to cool down
completely.
• Ice maker operation causes refrigerator to run slightly
more.
• Warm air entering the refrigerator causes it to run
more. Open doors less often.
• Ensure refrigerator is level. Keep food and containers
from blocking door. See PROBLEM column OPENING/
CLOSING OF DOORS/DRAWERS.
• Clean or change gasket. Leaks in door seal will cause
refrigerator to run longer in order to maintain desired
temperatures.
Compressorgoeso
and on frequently.
• Thermostat keeps the refrig-
erator at a constant tem-
perature.
• This is normal. Refrigerator goes on and o to keep
temperature constant.
TEMPERATURES ARE TOO COLD
Freezer temperature
too cold. Fresh Food
temperature is satisfac-
tory.
• Freezer control is set too
cold.
• Set freezer control to a warmer setting. Allow 24 hours
for temperature to stabilize.
Fresh Food tempera-
ture too cold. Freezer
temperature is satisfac-
tory.
• Fresh Food control is set too
cold.
• Set fresh food control to a warmer setting. Allow 24
hours for temperature to stabilize.
Food stored in drawers
freezes.
• Fresh Food control is set too
cold.
• See solution above.
Before You Call