Why is there a smell of gas in the room from my KENT Estate NG Gas Fire?
If you smell gas in the room, the pipe fittings may be leaking. Check all joints for leaks, including the gas supply system, the pilot light supply tube, and the main burner supply tube. Also, check all connections to the control valve and pressure reducing valve (NG models). Use ONLY a proper leak check solution and NEVER USE AN OPEN FLAME to check for leaks.
What to do if my KENT Estate NG Gas Fire Gas Heater pilot will not light even though there is a strong blue spark?
If your KENT Gas Heater pilot won't light despite a strong blue spark, here are a few potential causes and solutions: * **Air in pilot pipeline:** Repeat starting attempts until the air clears. * **Incorrect lighting procedure:** Follow the lighting instructions in this manual. * **No gas supply at heater:** Check for closed gas valve(s) or faulty gas supply lines. * **Pilot filter or jet blocked:** Replace the filter in the control valve and clean the jet. * **No fuel in LPG system:** Replenish the LPG supply.
Why is there a smell of flue gas in the room from my KENT Estate NG Gas Fire Gas Heater?
The smell of flue gas in the room indicates that flue gas is spilling from the draught diverter at the rear of the heater. Check for a flue blockage, negative air pressure in the room, or circumstances causing a down-draught.
How to fix black soot forming inside the glass of my KENT Estate NG Gas Fire?
A thin coating of black soot forming inside the glass can be caused by: * Restricted combustion air supply: Check all joints for leaks, including the gas supply system, the pilot light supply tube, the main burner supply tube and all connections to the control valve and pressure reducing valve (NG models). Use ONLY a proper leak check solution. NEVER USE AN OPEN FLAME TO CHECK FOR LEAKS. Also, clean all primary and secondary air passageways. * Over-supply of gas: Adjust gas delivery pressure at the test point. * Logs out of position: Arrange the logs correctly.
What to do if the pilot of my KENT Estate NG Gas Fire will not light and there is no strong blue spark?
If the pilot light of your KENT Gas Heater will not light and there is no strong blue spark, the issue might be a faulty electrode wire or wire connection(s). Make sure the wire is not shorting and that connections are firm at each end.
Why is there a white coating forming inside the glass of my KENT Estate NG Gas Fire?
A white coating forming inside the glass is likely due to residues of new logs being burned off. Follow the glass cleaning directions under Cleaning Instructions.
General| Brand | KENT |
|---|---|
| Model | Estate NG Gas Fire |
| Category | Gas Heater |
| Language | English |
Instructions for cleaning the appliance's exterior and interior glass surfaces.
Provides physical dimensions and measurements for the heater unit.
Specifies required safety distances to heat-sensitive surfaces and guidance on optimal location.
Covers critical installation steps including gas connection, flue, seismic restraint, and test firing.
Procedure for adjusting gas pressure for NG and LP models to ensure correct operation.
Guidance on correctly positioning the artificial embers on the burner ports for visual effect.
Instructions for securing the heater to prevent shifting during seismic events, as per regulations.
Essential steps for testing the heater's operation, including leak checks and flue draw verification.
Illustrations showing the correct placement of logs for the Ultima and Estate models.
Identification of various access points for servicing, including cabinet panels and glass.
Step-by-step guide for safely removing and re-installing the glass panels for cleaning or access.
Procedures for safely removing the burner assemblies from both Ultima and Estate models.
Recommended schedule and tasks for periodic servicing and maintenance by an authorised technician.
A table listing common problems, their potential causes, and recommended solutions.
A logbook section for recording details of annual servicing performed on the appliance.
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