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CHAPTER 6. BEFORE CALLING AFTER-SALES SERVICE
Ifyouareexperiencingaproblemwithyourfreezer,pleasecheckthefollowingbeforecontactingtheafter-
salesservice.
Your freezer is not operating, check if:
• Thereispower.
• Theplugiscorrectlyplacedinthesocket.
• Theplugfuseorthemainsfusehasblown.
• Thesocketisfaulty.Examinethisbypluggingyourfreezerintoaworkingsocket.
What to do if your appliance performs poorly, check that:
• Youhavenotoverloadedtheappliance.
• Thefreezertemperaturesetto-16.
• Thedoorsareclosedperfectly.
• Thereisnodustonthecondenser.
• Thereisenoughplaceattherearandsidewalls.
Your freezer is operating noisily:
Normalnoises,cracking(icecracking)noiseoccurs:
• Duringautomaticdefrosting.
• Whentheapplianceiscooledorwarmed(duetoexpansionofappliancematerial).
Shortcrackingnoiseoccurs:
• Whenthethermostatswitchesthecompressoron/off.
Motornoise:
• Indicatesthecompressorisoperatingnormally.Thecompressormaycausemorenoiseforashorttime
whenitisfirstactivated.
ALARM INDICATOR
LED IS TURNING ON
MEANING WHY WHAT TO DO
„Failure”
Warning
Thereis/aresomepart(s)out
oforderorthereisafailure
inthecoolingprocess.The
productispluggedforthe
firsttimeoralong-time
powerinterruptionfor1
hour.
Checkthedoorisopenornot
andcheckiftheproductworking
1hour.Ifthedoorisnotopen
andtheproducthadworked1
hour,callserviceforassistance
assoonaspossible.
Errors:
Yourfreezerwillwarnyouifthetemperaturesforthefreezerisatimproperlevelsorifaproblemoccurswith
theappliance.Incaseofaproblemwithinthefreezer,thealarmledwillreleaseredlight.