11
Faults Diagnosis
Unit does not start
Water on floor
Frost appears on the
coils
The unit makes a loud
noise when operating
Dehumidifier does not
dry the air as it should
-Make sure the dehumidifier's plug is pushed completely into the outlet.
-Check the house fuse/circuit breaker box.
-Dehumidifier has reached its preset level or bucket is full.
-Bucket is not in the proper position.
-The air filter is clogged.
-The unit is tilted instead of upright as it should be.
-The floor surface is not level.
-Hose to connector or hose connection may be loose.
-Intend to use the bucket to collect water, but the back drain plug is
removed.
-This is normal. The unit has Auto defrost feature.
-Did not allow enough time to remove the moisture.
-Make sure there are no curtains, blinds or furniture blocking the front or
back of the dehumidifier.
-The humidity selector may not be set low enough.
-Check that all doors, windows and other openings are securely closed.
-Room temperature is too low, below 5°C(41°F).
-There is a kerosene heater or something giving off water vapor in the room.
Please check the machine according to the following form before asking for maintenance:
Faults Diagnosis
What to check
Please request for repair if operate abnormally or does not operate, and the solutions above is useless.
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