Kielder KWT-555 - Page 10

18
KWT-555-IML23 Kielder WT Ltd
Warranty & Support
The Kielder 3 Year Warranty
To take advantage of the Kielder
3 year warranty the product must
be registered within 30 days of
Purchase or Delivery.
Please register your product by
completing the online form at:
www.kielder.co
...or call customer services on:
0114 242 3794
Why is Registration a Requirement?
For Kielder to be able to fully support &
service a product warranty over a 3 year
period it is imperative that the product
is registered. If the product hasn’t been
registered we’re simply not able to fully
administer a warranty of this duration and
therefore can only oer a standard 12 month
guarantee for any unregistered product.
Warranty Statement
• Each Kielder product is thoroughly inspected
during production and is guaranteed to
perform as specied. The product will be
free of defects, in both workmanship and
materials, for the duration of the warranty
from the date the product is purchased.
• The warranty becomes eective at the date
of purchase (or the date of delivery if this
is later).
• In the event that your machine needs
repairing or replacing, you must provide
proof of purchase/delivery before any
work can be carried out on your machine.
Without this, any work carried out may be
chargeable.
• If your product requires attention from our
engineers, we aim to have it collected &
repaired within 7-10 working days.
• The repair or replacement of your machine
under warranty will not extend the period
of warranty.
• The warranty provides benets which are
additional to and do not aect your statutory
rights as a consumer.
What is covered?
• The repair or replacement of your machine
(at Kielder’s discretion), if your machine is
found to be defective due to faulty materials,
workmanship or function within the warranty
period (if any part is no longer available or
out of manufacture, Kielder will replace it
with a functional replacement part).
• Use of the machine in the UK only, overseas
users should contact the ocial importer or
retailer for that country.
What is not covered?
• Kielder does not guarantee the repair or
replacement of a product incurred as a result
of normal wear and tear.
• Usage of the product within a construction
site environment.
• Accidental damage, faults caused by
negligent use or care, misuse, neglect,
careless operation or handling of the product
which is not as instructed in Kielder’s
Instruction manual.
• Use of parts which are not assembled or
installed in accordance with the instructions
of Kielder.
• Use of parts which are not Kielder genuine
components.
• Faulty installation (except installation by
Kielder).
• Repairs or alterations carried out by parties
other than Kielder.
How to contact Kielder
If you have any queries over your product,
please don’t hesitate to contact us via:
tools@kielder.co
or call customer services on:
0114 242 3794.
...and we’ll be happy to help.