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Kingstar CoolCam User Manual

Kingstar CoolCam
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Revision
6-
February
2012

Table of Contents

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Kingstar CoolCam Specifications

General IconGeneral
BrandKingstar
ModelCoolCam
CategorySecurity Camera
LanguageEnglish

Summary

Introduction and Safety

Before Installing

Essential safety precautions and guidelines to follow before installing the camera.

Installation Environment

Recommended environmental conditions for optimal camera placement and operation.

Transportation and Carrying

Guidelines for safely handling and transporting the camera device.

Maintenance and Protection

Procedures for cleaning, protecting, and maintaining the camera's condition.

What's in the Box

List of all components and accessories included with the camera package.

Product Overview

Basic Features

Highlights the camera's core functionalities, sensors, and connectivity options.

Approximate Dimensions

Provides the physical measurements of the camera unit.

Quick Setup and Operation

Introduction to Quick Setup

Overview of the quick setup guide and its purpose for the camera.

Connecting Camera Components

Step-by-step instructions for physically connecting the camera and its accessories.

Installing Camera Software

Guide for installing the essential CoolCam camera management software.

Running the Camera Software

Instructions on launching and interacting with the camera control software.

Setting Up on Local Area Network (LAN)

Steps for configuring the camera to operate within your local network.

Microsoft ActiveX Controls

Explanation of ActiveX controls and their importance for full camera functionality.

Basic Camera Operation Controls

Overview of the user interface controls for basic camera operation.

Pan and Tilt Controls

Instructions on using directional controls to move the camera's view.

Camera Patrol Functionality

How to set up and use automated camera movement sequences.

Pre-Positioning Buttons

Guide to saving and recalling specific camera positions for quick access.

Screen Resolution and Mode

Adjusting video display resolution and refresh rate (Hz) for optimal viewing.

Brightness and Contrast Adjustment

Fine-tuning the camera's image clarity and contrast.

Resetting to Default Settings

Procedure to revert all camera settings back to their factory defaults.

Visitor Controls for Viewing and Recording

Accessing features for monitoring, recording video, and audio streams.

Multi-View Camera Monitoring

Simultaneously viewing feeds from multiple connected cameras.

Adding Timestamps to Footage

Enabling date and time overlays on recorded video for accurate tracking.

On-Screen Display (OSD) Settings

Customizing camera name, date, and time display on the video feed.

Audio Buffer Configuration

Adjusting audio buffer size to manage sound delays on slow networks.

Live Feed Control and Snapshots

Managing the live video feed (play/pause) and capturing still images.

Recording Video and Audio Streams

Instructions on initiating and managing video and audio recording.

Internet Access Setup

Network Settings Configuration

Configuring network parameters required for internet connectivity.

Basic Network Settings

Setting IP address, subnet mask, and gateway via Administrator tab.

UPnP Settings Configuration

Enabling Universal Plug and Play for automatic port mapping.

Accessing the Camera via Web Address

Instructions on how to connect to the camera's web interface using its assigned URL.

Advanced Setup Guide

Administrator Settings Overview

Accessing and managing the camera's comprehensive administrative options.

Device Information Display

Viewing essential hardware and software details of the camera.

Alias Settings for Camera Naming

Assigning custom names to cameras for easier network identification.

Date and Time Configuration

Setting the camera's timezone and synchronizing its clock with NTP servers.

User Account Management

Creating and managing user accounts with specific access privileges.

Multi-Device Settings

Configuring and managing multiple connected CoolCam cameras.

Basic Network Settings Configuration

Manual or DHCP configuration of network IP and port details.

Wireless LAN Settings

Configuring the camera to connect to a Wi-Fi network.

Wireless Camera Connection

Steps for establishing a wireless connection for the camera.

Windows Live Messenger (MSN) Integration

Setting up camera integration with Windows Live Messenger for alerts.

Chatting with the Camera

Using chat commands to retrieve the camera's URL.

DDNS Service Configuration

Setting up Dynamic DNS for remote access using a domain name.

Mail Service Settings

Configuring email notifications for motion detection and alarms.

Sender Email Configuration

Setting the email address from which alert notifications are sent.

Receiving Email Address Setup

Specifying the email addresses that will receive alerts.

Mail Server Settings Input

Entering SMTP server details for sending emails.

FTP Service Configuration

Setting up FTP for remote uploading of images upon motion detection.

FTP Settings Test

Verifying the FTP server configuration and connection.

Alarm Service Settings

Configuring motion detection, alarms, and alert triggers.

Arming Motion Detection

Enabling and activating the camera's motion detection feature.

Motion Detection Sensitivity Adjustment

Adjusting the sensitivity level for accurate motion detection.

Alarm Input Armed Configuration

Setting up and arming external alarm input signals.

I/O Linkage on Alarm

Linking alarm events to input/output hardware for automated actions.

Setting up I/O Linkage Hardware

Detailed instructions for connecting and configuring external I/O devices.

Email Notification for Alarms

Enabling email alerts to be sent when an alarm condition is met.

Image Upload on Alarm

Configuring the camera to upload images automatically when an alarm triggers.

PTZ Settings Configuration

Adjusting Pan, Tilt, and Zoom (PTZ) movement presets and speeds.

Upgrading Device Firmware

Procedure for updating the camera's firmware for new features and fixes.

Backup and Restore Settings

Saving current configurations and restoring them later.

Restoring Factory Settings

Resetting the camera to its original default configuration.

Rebooting the Device

Instructions for restarting the camera device.

Accessing Camera Via Alternative Browsers

Login with Non-IE Browsers

Connecting to the camera using browsers like Firefox, Chrome, or Safari.

Web Interface for Non-IE Browsers

Overview of the interface and limited features available in alternative browsers.

Mobile Device Access

Connecting to the camera using web browsers on mobile devices.

Web Interface on Mobile Devices

Interface overview and available controls when accessing via mobile.

Frequently Asked Questions (FAQs)

Forgotten Administrator Credentials

Steps to reset forgotten administrator username and password.

Camera Tool Desktop Icon Issues

Troubleshooting missing shortcuts for the camera software.

IP Address Configuration Problems

Guidance on resolving issues related to setting up the camera's IP address.

Subnet Mismatch Error

How to resolve 'Subnet does not match' errors in the camera tool.

Web Browser Access Issues

Troubleshooting common problems preventing access via web browser.

ActiveX Controller Problems

Resolving issues with ActiveX controls required for camera features.

Video Lag and Sluggish Controls

Diagnosing and fixing performance issues like jerky video or slow controls.

Failed Connection Prompt

Addressing 'Failed to connect to the device' prompts, often with multiple cameras.

Internet Access Troubleshooting

Comprehensive guide for resolving problems accessing the camera over the internet.

Camera Tool Not Finding Camera

Solutions for when the camera software fails to detect the device.

Resolving Unresolvable Issues

Final troubleshooting step: resetting the camera to factory defaults.

Glossary

Technical Term Definitions

Definitions of common technical terms used throughout the manual.

Appendix A: Router Configuration

Router Configuration and Port Forwarding

Essential steps for configuring network routers to enable camera access.

IP Camera Tool Network Configuration

Detailed steps for configuring IP and network settings via the camera tool.

Adding Services on Router

Setting up custom services or virtual servers on the router for the camera.

Firewall Rule Configuration

Configuring router firewall rules to permit camera network traffic.

Outbound Service Rules

Setting up outbound firewall rules to allow camera network communication.

Port Forwarding Guidance

General advice and resources for setting up port forwarding on routers.

Appendix B: Mac Access

Mac Access without Camera Tool

Alternative methods for Mac users to access the camera locally.

IP Scanner for Mac OS X

Using IP Scanner software to find the camera's local IP address on Mac.

Finding Camera IP via Network Router

Steps to locate the camera's IP address by checking the router's connected devices.